Sheila Devoll

AutoZone Distribution Center #9766

05.1999 - Current

Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Conducted thorough testing of applications prior to deployment, minimizing errors and enhancing user experience upon rollout.
Contributed to system upgrades, ensuring seamless transitions with minimal disruption to users.
Reduced downtime by troubleshooting and resolving technical issues promptly and efficiently.
Diagnosed and troubleshot hardware, software and network issues.
Installed and configured operating systems and applications in RF equipment.
Responded to employee inquiries and provided technical assistance over phone and in person.
Configured hardware, devices, and software to set up work stations for employees.
Created user accounts and assigned permissions in GLS.
Configured and tested new software and hardware.
Created and utilized labels in Labelview for different departments.
Maintained inventory of all equipment being utilized in daily operations.
Order all supplies in order to complete job duties.
Troubleshoot and repair any hardware issues including Pic-to-Cart carts, printers, PC's, phones, time clocks