Tammy Olsen
Weyauwega,Wisconsin
Summary
Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clerk Manager/Cashier Team Lead
Sunset BP
07.2019 - Current
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Purchased and maintained office supplies.
Receptionist
Salon Expressions
02.2017 - 01.2018
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
High School Diploma -
Neenah High School
Neenah, WI06.1991
Skills
- File Maintenance
- Database Entry
- Cash Management
- Bookkeeping
- Relationship Building
- Schedule and Calendar Management
- Cash Handling
- Point of Sale Operation
- Telephone Etiquette
- Billing and Coding
- Mail Handling
- Filing Systems
- Customer Service
- Confidentiality
- Record Keeping
- Organizational Skills
- Multitasking Abilities
- Inventory Management
- Basic Accounting
- Attention to Detail
- Invoice Processing
- Data Entry
- Scheduling
- Bookkeeping Software
- Data Recording
- Staff Training
Affiliations
- Hard working full time mother of 1 adult daughter and a teenage son. Married to a wonderful husband. Love to take walks with my dog and enjoy the outdoors
Certification
Responsible beverage
Food service certificate
Timeline
Clerk Manager/Cashier Team Lead
Sunset BP
07.2019 - Current
Receptionist
Salon Expressions
02.2017 - 01.2018
High School Diploma -
Neenah High School
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