Sheila Eason

Strategic and visionary Senior Executive Series (SES) executive leader with exceptional record of success driving enterprise transformation, modernizing complex organizational frameworks, and delivering mission-critical solutions within one of the nation’s most prominent federal agencies. Demonstrates profound capacity to lead cross-functional teams, shape organizational strategy, and execute large-scale initiatives that enhance operational effectiveness, cybersecurity resilience, and digital service delivery. A highly respected change agent known for architecting innovative, enterprise-wide solutions that align with institutional priorities and regulatory mandates. Possesses deep expertise across information technology, customer service modernization, enterprise program governance, and strategic operations. Adept at unifying diverse stakeholders, optimizing program performance, and cultivating high-performing, mission-driven cultures. Proven ability to navigate complex operational landscapes, influence executive decision-making, and lead with integrity, precision, and long-term vision.

• Served in senior capacities within IT Applications & Development, Wage & Investment Submission Processing, and Facilities Management Shared Services.
• Played critical role on Vice President Al Gore’s 'Reinventing Service at IRS' task force, driving forward-thinking service improvements across the agency.
• Established IRS’s first-ever IT Project Management Office (PMO), followed by successful implementation of multiple PMOs across diverse IRS divisions.