Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheila Elisarraras

Merced, CA

Summary

Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

24
24
years of professional experience

Work History

Cashier

AM/PM Arco
05.2024 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Order Selector

Save Mart /Yosemite Wholesale
10.2021 - 06.2023
  • Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
  • Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
  • Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
  • Minimized damaged items through careful handling of fragile products while selecting orders.
  • Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.

Crew Member

Dominoes Pizza
10.2019 - 02.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Cook

Round Table Pizza Clubhouse
02.2017 - 09.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Housekeeping Room Attendant

Hamptons Inn
12.2010 - 08.2012
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Loan Officer

Ez Loans
11.2007 - 09.2009
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.

Drive-Thru Cashier

A&W Long John Silvers
01.2006 - 09.2007
  • Developed strong communication skills while interacting with diverse clientele daily.
  • Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
  • Followed company policies and procedures regarding cash handling.

Drive-Thru Cashier

Burger King
05.2003 - 09.2005
  • Assisted customers with menu items and accurate order fulfillment.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.

Bindery Worker

Quebacor Color Press
03.2002 - 02.2003
  • Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
  • Inserted illustrated pages, extra sheets and collated sets into catalogs, periodicals, directories and other printed products.
  • Developed strong relationships with coworkers, fostering a positive team environment that encouraged collaboration and support.
  • Prepared materials for binding using various methods such as folding, cutting, collating, scoring, saddle stitching, perfect binding or spiral binding depending on project requirements.

Drive -Thru Cashier

Jack in the Box
01.2001 - 03.2002
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.

Education

Merced High School
Merced, CA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration

Timeline

Cashier

AM/PM Arco
05.2024 - 12.2024

Order Selector

Save Mart /Yosemite Wholesale
10.2021 - 06.2023

Crew Member

Dominoes Pizza
10.2019 - 02.2020

Cook

Round Table Pizza Clubhouse
02.2017 - 09.2018

Housekeeping Room Attendant

Hamptons Inn
12.2010 - 08.2012

Loan Officer

Ez Loans
11.2007 - 09.2009

Drive-Thru Cashier

A&W Long John Silvers
01.2006 - 09.2007

Drive-Thru Cashier

Burger King
05.2003 - 09.2005

Bindery Worker

Quebacor Color Press
03.2002 - 02.2003

Drive -Thru Cashier

Jack in the Box
01.2001 - 03.2002

Merced High School

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