Driven and empathetic, excelled at INTEGRIS FAMILY CARE YUKON by enhancing patient satisfaction through exceptional customer service and meticulous insurance verification. Leveraged HIPAA compliance knowledge and problem-solving skills to address patient concerns, improving trust and efficiency. Demonstrated proficiency in medical terminology and patient registration, contributing to a streamlined clinic operation. Organized Patient Service Representative with 20 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in Epic software. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 20 years of relevant work experience to your team. Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Proficient in EPIC.