Sheila Grobe
Kiester,MN
Summary
I am an outgoing individual looking to bring my services to your team. I am Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Norsemen Trucking-Lake Mills, IA
03.2022 - 07.2024
- Demonstrated effective phone communication skills by accurately connecting callers with the proper contacts.
- Data Entry Regarding medical, insurance, and billing.
- Setting up new accounts and maintaining drivers.
- Accounts payable and receivable and end of day reports.
- Sorting incoming mail and preparing outgoing mail.
- Use of common postage and packaging.
- Proficient with word, excell, and powerpoint.
Office Manager
Appraisal Services-Mankato, MN
01.2018 - 03.2022
- Office duties to include preparing and receiving appraisal files.
- Managed office operations, including opening and closing procedures, supply ordering, appointment scheduling, phone handling, basic bookkeeping, data entry, and filing.
- Maintained high level of responsiveness to urgent project demands.
- Regularly embarked on a 500-mile weekly journey in order to retrieve critical documentation, facilitating efficient case resolution.
Data Entry
RTL Appraisal Service-Blue Earth MN
01.2016 - 12.2018
- Data entry to include preparing appraisal files.
- Ensured precise data entry for bookkeeping purposes
- Experience dealing with customers' requests and inputting their information.
- Successfully coordinated and maintained a busy schedule, juggling numerous appointments.
Data Entry
Agilis Co. Albert Lea-MN
01.2013 - 12.2015
- Responsible for overseeing nonprofit donations in excess of $200,000+.
- Managed document processing and performed data input tasks for numerous nonprofit organizations.
- Strengthened partnerships with leadership from a wide range of nonprofit organizations.
Education
General Secretary - Secretarial Studies And Office Administration
Riverland Community College
Austin, MN1988
Skills
- Proficient skills with Microsoft Word, Excell and Powerpoint
- 10-Key Adding Machines
- Proficient skill with office equipment
- Exceptional oral and written communication with customers, vendors and 3rd party administrators
- Email Programs
Timeline
Administrative Assistant
Norsemen Trucking-Lake Mills, IA
03.2022 - 07.2024
Office Manager
Appraisal Services-Mankato, MN
01.2018 - 03.2022
Data Entry
RTL Appraisal Service-Blue Earth MN
01.2016 - 12.2018
Data Entry
Agilis Co. Albert Lea-MN
01.2013 - 12.2015
General Secretary - Secretarial Studies And Office Administration
Riverland Community College
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