Sheila Harris

Performed administrative and clerical tasks associated with the management of the HUD Housing Choice Voucher Program (Section 8).

Processed incoming mail for accuracy and routed to Program Director.

Input invoices and check requests via Southfield BSA data system.

Assisted clients and applicants with completing various forms required pertaining to the program.

Conducted orientation meetings via Webex for new applicants entering the program.

Prepared monthly correspondence to clients with regards to their status on the program.

Coordinated communications between the program Director, clients, and other department staff.

Copy, sort, and mail client certification letters, annual reexamination letters, along with HAP contracts to landlords.

Responded to client inquiries via phone and email providing accurate information.

Organized and maintained files.

• Prioritized incoming communications and correspondence accordingly for executive review or action.
• Maintained confidentiality of sensitive information by adhering to strict company policies and implementing secure filing systems.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending.
• Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
• Maintained inventory of office supplies and placed orders.
• Prepared financial reports.
• Prepared meeting agendas and materials.

• Accurately forecast the utilization of parts for new model vehicles and identify patterns of dealer sales.
• Supported new product launches through thorough demand analysis and accurately ensuring sufficient stock levels upon release.
• Provided ongoing support to sales and marketing teams.
• Maintained strong relationships with key customers through regular communication regarding order status updates, anticipated changes in demand trends, or other pertinent information.