Sheila Hernandez Rivera
JACKSONVILLE
Summary
A person capable of meeting the company's needs through consistent, organized practices. The ability to work under pressure and adapt to new situations and challenges is essential in order to maximize the organization's image. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Production Line/Shipping
Natural Life
Jacksonville
12.2024 - 12.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Security Keys
IDS CAR RENTAL
Jacksonville
02.2023 - 11.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Car driving
Construction Laborer
Premier Landscaping and Brick Pavers Design
Jacksonville
10.2022 - 02.2023
- Construction helper with work tools.
- Operated hand and power tools for brick paving installations.
- Maintained clean and safe work areas throughout job sites.
- Followed safety protocols to minimize risks on construction sites.
- Assisted in the installation of doors, windows, drywall, roofing systems, and other structural components.
Internal Adjuster
Oriental Bank
San Juan
03.2020 - 08.2022
- Negotiated settlements within assigned authority level.
- Resolved disputed claims through mediation or arbitration proceedings.
- Assisted in training new adjusters on best practices and procedures.
- Collaborated with clients to gather necessary documentation and evidence.
- Reviewed policy details to ensure compliance with regulations and guidelines.
Education
Bachelor -
Escuela Superior Republica de Colombia
San Juan, PR05.1993
Skills
- Team collaboration
- Attention to detail
- Friendly, positive attitude
- Multitasking
- Dependable and responsible
- Tool operation
- Computer skills
- Basic English Level
Timeline
Production Line/Shipping
Natural Life
12.2024 - 12.2025
Security Keys
IDS CAR RENTAL
02.2023 - 11.2024
Construction Laborer
Premier Landscaping and Brick Pavers Design
10.2022 - 02.2023
Internal Adjuster
Oriental Bank
03.2020 - 08.2022
Bachelor -
Escuela Superior Republica de Colombia