Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheila Coyne

Mchenry,IL

Summary

Hard-working Supervisor with exceptional experience leading teams/employees, delivering results and what needs to be done on a daily or monthly basis. Motivated leader adept at utilizing strengths to accomplish projects. Skilled in teaching new concepts and best practice strategies for Employees to complete what needs to be done.

Professional and Courteous to those whom come in or call and knowledge to give these defendants/customers the information and instructions needed to proceed.

Overview

25
25
years of professional experience

Work History

Assistant Supervisor

County Of Lake
10.1998 - Current
  • Monitored employee relationships especially with the new system. Getting to know what procedures individual employees know and do not know as of yet. Making sure all runs accordingly.
  • Addressed employee concerns promptly and professionally, maintaining levels of job satisfaction among employees.
  • Supported Supervisor with any tedious or major issue that may arise.
  • Balancing the monies daily received at the Counter and Police officers (bond).
  • Maintained positive customer/defendant relations by addressing problems head-on and implementing successful corrective actions on phones or in person.
  • Training for the Counter people and putting together a manuel for the Counter procedures.
  • Daily filing or ordering files needed, printing labels, mail received, officer date checks for Bench Trials, corrections (or questions) made by Employees and Vacates/Rescinds.
  • Process Portal/Online payments made with system and files.
  • Entering tickets into eCourt.

Court Clerk

County Of Lake
10.1998 - Current

Education

High School Diploma -

Salem High School
Salem
05.1982

Skills

  • Training individuals for Counter or Court
  • Technical knowledge, and still learning, given and or shown to employees to better understand how and why something may be done
  • Dealing with monies daily, accurately and efficiently
  • Understanding and seeing what may need to be addressed in the office
  • Ordering what is needed to the office Supplies and Inventory
  • Processing payments made in person, online/portal or in the mail

Timeline

Assistant Supervisor

County Of Lake
10.1998 - Current

Court Clerk

County Of Lake
10.1998 - Current

High School Diploma -

Salem High School

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Sheila Coyne