Sheila Holmes
Summary
Legacy State Employee with over 30 years experience in a Field Construction Office working for the Department of Transportation. Demonstrating consistent adaptability to changing needs and goals by optimizing training opportunities. Committed to maintaining and improving office efficiency, ensuring smooth operations, and supporting executive teams. Experienced in handling multiple tasks with little to no supervision. Known for reliability and fostering positive work environment.
Overview
31
31
years of professional experience
Work History
Administrative Assistant 2
State of Tennessee, Department of Transportation
09.1994 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintain confidentiality of sensitive information of Unit employees implementing secure filing system.
- Deliver customer service through prompt responses to incoming inquiries, addressing concerns efficiently.
- Ensure accurate record-keeping with diligent data entry and database management for vital company information.
- Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improve document organization with thorough file maintenance, disposal of outdated records as necessary for record holdings reports.
- Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Support executive staff through scheduling meetings, and preparing crucial documents.
- Assist with human resources tasks such as updating employee files or submitting scheduled time worked as well as time-off requests. Also help Unit employees with yearly updates or changes to their health care options.
- Assist in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration to the team.
- Process billing invoices for payment according to State of Tennessee specification.
- Support Construction Team Lead and Unit employees in the efficient delivery of monthly progress payments by providing administrative and technical support within the construction office. Calculate and check quantities to ensure current payments due are accurate. Ensure that prompt payment reports and Contractor Employee interviews are preformed according to TDOT specifications.
- Coordinate with Unit employees to obtain accurate mileage reports ensuring that mileage as well as time is charged to associated project budget. Enter meter readings into Edison to maintain accurate mileage records.
- Maintain project records and post all project records to TDOT CMS server. Check Contractor payrolls to ensure adherence to Wage scale compliance according to TDOT policy. Complete final record protocols such as running Installed Work Item reports, Project Closeout reports, Over-run reports, Final estimate report, Prompt payment report placing these into the End of Job Folder. I also enter key dates associated to project completion in Site Manager pertaining to Start of Project, to Completion date of the project.
Education
High School Diploma -
Hampton High
Hampton, TN05-1984
Skills
- Customer service
- Accurate data entry
- Proficient in computer applications
- Administrative support
- Experienced in document creation using Microsoft Word
- Effective time management
- Recordkeeping and documentation management
- Supportive team participant
- Effective verbal communication
- Accounts payable processing
- Meeting planning
Timeline
Administrative Assistant 2
State of Tennessee, Department of Transportation
09.1994 - Current
High School Diploma -
Hampton High
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