Summary
Overview
Work History
Education
Skills
LANGUAGES
Accomplishments
Certification
Affiliations
Timeline
Generic

SHEILA JELKS

Houston

Summary

Experienced cook server working to further my career in food. Seeking to experience a more liable position working and learning new cultures and food.

Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.

Driven Desired Position with solid background in hospitality, adept at delivering exceptional guest experiences and maintaining welcoming environment. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Host/server

House Of Pies
06.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.

Head/manger chef

Nomad Midtown
05.2023 - 06.2024
  • Hire staff

  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Upheld stringent food safety regulations, ensuring compliance with all relevant health department guidelines.

Chef

Parkerz
06.2022 - 05.2023
  • Cook food in timely manner
  • Menu recipes
  • Control staff
  • Make sure all food is labeled and dated properly
  • Familiar with sanitation and food and safety guidelines
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.

Souse chef

Tapwerks 30
02.2020 - 06.2022
  • Placing orders
  • Making sure items are stored properly
  • Cook food in timely manner
  • Familiar with sanitation regulations

Cook/Server

TasteySinsations
01.2019 - 02.2020
  • Prepare cold foods Prep vegetables cutting/peeling
  • Washing Cut meats/clean Cooking on the grill Serving customers

Chef

Sunset Strip
10.2018 - 01.2019
  • Prepare cold foods Prep vegetables cutting/peeling
  • Washing Cut meats/clean Cooking on the grill
  • Make sure all items are labled and shelfed properly

Waitress

Skewers
02.2016 - 03.2018
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Education

Diploma - undefined

Washington high school
Milwaukee, Wi

Associates - cuisine

Culinary Institute Lenotre
Houston, Tx
04.2025

Skills

  • Time and temp control Experienced
  • Grill Experienced
  • Hiring new staff Experienced
  • Culinary Experienced
  • Peeling Experienced
  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality

    • Adaptable to change

LANGUAGES

English

Accomplishments

  • Employee of the month
  • Memorized over three type of menus

Certification

  • ServSafe

Affiliations

  • ORGANIZATION
  • Lead of Alzheimer's charity

Timeline

Host/server

House Of Pies
06.2024 - Current

Head/manger chef

Nomad Midtown
05.2023 - 06.2024

Chef

Parkerz
06.2022 - 05.2023

Souse chef

Tapwerks 30
02.2020 - 06.2022

Cook/Server

TasteySinsations
01.2019 - 02.2020

Chef

Sunset Strip
10.2018 - 01.2019

Waitress

Skewers
02.2016 - 03.2018

Diploma - undefined

Washington high school

Associates - cuisine

Culinary Institute Lenotre

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