Sheila Johnson
Summary
Currently enrolled in a liberal arts program for psychology with a goal to achieve a position helping veterans and their family with mental health challenges. Dedicated employee with motivational leadership, training and employee supervision experience. Seven years in corrections and law enforcement. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Correctional Officer
Butler County Detention
12.2023 - 05.2024
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Conducted security checks of inmates and living areas.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Supervised inmates during meals, recreation and other activities.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
Small Business Owner
Johnsons Touch N Go
04.2013 - 09.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
- Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.
- Managed financial accounts to maintain budget discipline and ensure profitability.
- Interacted well with customers to build connections and nurture relationships.
Small Business Owner
The Den Saloon
04.2016 - 04.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
- Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.
- Managed financial accounts to maintain budget discipline and ensure profitability.
- Interacted well with customers to build connections and nurture relationships.
Correctional Officer
Dodge County Corrections
03.2004 - 09.2010
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Booked new inmates into facility and processed inmates for release.
- Interviewed inmates to obtain information and assess needs.
- Conducted security checks of inmates and living areas.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Supervised inmates during meals, recreation and other activities.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
United State Marine
United Sates Marine Corps
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Education
Bachelor Of Liberal Arts - Physiology
Metropolitan Community College
Elkhorn, NEDiploma - General Studies
Logan View Jr. Sr. High School
Hooper, NE05.1984
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Inmate Supervision
- Mental health awareness
- Correctional facility procedures
- Policy Enforcement
- Restraint Techniques
- Inmate monitoring
- Safety and security enforcement
- Search and seizure procedures
- Observation
- Surveillance
- Contraband Seizure
- Security Procedures
- Stress Tolerance
- Crisis Management
- Substance Abuse Knowledge
- Crisis intervention training
- Suicide Prevention
- Emergency Management
- Mentorship
Certification
- CPR/AED Certification
- Taser Certified
Timeline
Correctional Officer
Butler County Detention
12.2023 - 05.2024
Small Business Owner
The Den Saloon
04.2016 - 04.2023
Small Business Owner
Johnsons Touch N Go
04.2013 - 09.2023
Correctional Officer
Dodge County Corrections
03.2004 - 09.2010
United State Marine
United Sates Marine Corps
Bachelor Of Liberal Arts - Physiology
Metropolitan Community College
Diploma - General Studies
Logan View Jr. Sr. High School
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