Sheila Jones
2100 Louis Dr Apt.A,MO
Summary
Accomplished Home Health Aide at St. Croix Hospice, skilled in patient care and vital signs monitoring. Enhanced client independence through compassionate support and effective communication. Successfully trained new aides, improving team efficiency by 20%. Proficient in care plan management and emotional support, ensuring high-quality, personalized care for diverse patient needs.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Home Health Aide
St. Croix Hospice
Jefferson City, MO
11.2024 - 12.2025
- Provided personal care assistance, including bathing, grooming, and dressing for clients.
- Monitored vital signs and reported changes to healthcare professionals for timely intervention.
- Developed personalized care plans in collaboration with clients' families and healthcare teams.
- Assisted clients with daily living activities to enhance independence and quality of life.
- Trained new aides on best practices in patient care and safety protocols.
- Implemented safety measures to prevent accidents and ensure a secure environment for clients.
- Maintained accurate records of client progress and health changes to support ongoing care decisions.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Provided direct personal care and administrative services to clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Assisted with end-of-life care.
Floor Coordinator
Preferred Family Healthcare Inc.
Jefferson City, MO
06.2023 - 11.2024
- Coordinated daily floor operations to ensure efficient workflow and optimal resource allocation.
- Led team meetings to align objectives and enhance communication among staff members.
- Developed training materials to onboard new employees, improving their integration into the team.
- Worked one on one with the youth clients
- Created relationships with the youth through boundaries and understanding
- Implemented process improvements that reduced downtime and streamlined operations across departments.
CNA
Oak Tree Nursing Home
Jefferson City, MO
04.2022 - 06.2023
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of Number+ residents under long-term care.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
- Delivered compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments and vital sign monitoring, enhancing overall patient care quality.
- Maintained accurate documentation of patient health records, supporting compliance with healthcare regulations.
- Trained new CNAs on best practices for patient handling and safety protocols, improving team efficiency.
- Implemented infection control procedures, contributing to a safer environment for patients and staff.
- Monitored and reported changes in patient conditions promptly, facilitating timely medical interventions.
- Enhanced patient mobility through supportive assistance in physical activities, promoting independence and recovery.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
CNA
River City Nursing Home
Jefferson City, MO
01.2021 - 04.2022
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Supported needs of Number+ residents under long-term care.
- Transported patients between rooms and appointments or testing locations.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
CNA
Villa Marie Nursing Home
Jefferson City, MO
05.2009 - 02.2011
- Delivered compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments and vital sign monitoring, enhancing overall patient care quality.
- Maintained accurate documentation of patient health records, supporting compliance with healthcare regulations.
- Collaborated with interdisciplinary teams to develop personalized care plans tailored to individual patient needs.
- Trained new CNAs on best practices for patient handling and safety protocols, improving team efficiency.
- Implemented infection control procedures, contributing to a safer environment for patients and staff.
- Monitored and reported changes in patient conditions promptly, facilitating timely medical interventions.
- Enhanced patient mobility through supportive assistance in physical activities, promoting independence and recovery.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
Various Jobs
Job Finders
Jefferson City, MO
06.2006 - 09.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
Dietary Aide
Heisting Bluffs
Jefferson City, MO
02.2004 - 07.2005
- Assisted in meal preparation and assembly for residents, ensuring dietary restrictions were met.
- Maintained cleanliness of kitchen and dining areas, adhering to safety and sanitation standards.
- Delivered meals to residents promptly, enhancing overall dining experience and satisfaction.
- Collaborated with nutritionists to ensure accurate portion sizes in meal planning.
- Supported dietary staff by organizing inventory and restocking supplies as needed.
- Adapted quickly to changing dietary needs of residents, providing personalized service.
- Monitored food temperatures during service, maintaining compliance with health regulations.
- Trained new dietary aides on operational procedures and best practices for efficiency.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Discarded outdated food products and maintained waste disposal procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Waitress
Country Kitchen Restaurant
Jefferson City, MO
08.2003 - 08.2004
- Provided excellent customer service in fast-paced dining environment.
- Assisted with order taking and food delivery to enhance guest experience.
- Maintained cleanliness of dining area and ensured compliance with health standards.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Adapted quickly to changing menu items and special requests from guests.
- Processed payments accurately and managed cash register operations efficiently.
- Developed knowledge of menu items to provide recommendations to customers.
- Supported training of new staff by sharing best practices in service excellence.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Car Hop
Sonic Drive-In
Jefferson City, MO
05.2003 - 08.2003
- Delivered food and beverages to customers promptly and efficiently.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in taking customer orders using POS system accurately.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Demonstrated knowledge of menu items to enhance customer experience.
- Supported team members during peak hours for improved service efficiency.
- Adapted to varying work environments and changing customer demands quickly.
- Provided friendly, courteous service while addressing customer inquiries effectively.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Operated headset communication system to take orders quickly and accurately from customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
- Enhanced sales by upselling menu items and promoting daily specials.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
Education
CNA
Cape Vocational School
Cape Girardeau, MO05.2008
High School Diploma - General Studies
Cape Central High School
Cape Girardeau, MO12.2006
Skills
Patient care
Meal preparation
Personal hygiene assistance
Feeding assistance
Vital signs monitoring
Bathing assistance
Housekeeping
Dressing assistance
Light housekeeping
First aid and safety
Mobility support
Care plan management
Recording vital signs
Client documentation
Documentation
Behavioral support
Patient transportation
Home safety assessments
ADL support
Wound care
Care plan assessment
Interpersonal communication
Patient transport
Medication organization
Care plan adherence
Behavioral management
Medication administration
Behavior redirection
Schedule management
Patient advocacy
Medical charting
Ambulation assistance
State Driver's license
Nutrition management
Chronic disease management
Clinical quality program standards
Safety procedures
Emotional support
Transportation assistance
Bedside care
Pain management
Infection control
Crisis intervention
Care plan implementation
Respiratory care
Patient lifting techniques
Catheter care assistance
Specialized dietary needs
Family caregiver education
Compassionate client care
Medical terminology and equipment
Nutritional meal preparation
Mobility activities
Dementia support
Community activities
Personal care services
Social interaction facilitation
Clinical documentation and reporting
State regulations
Client safety and first aid
Ambulation techniques
Toileting assistance
Elder care
Basic housekeeping
Activities of daily living (adls)
Special needs care
Bathing support
Emotional support and companionship
Personal care aide
Documentation and reporting
Daily charting
Home health aide (HHA)
Dementia care
Certified in CPR/AED
HIPAA compliance
Hospice care
Decision-making
Accomplishments
Recently obtained insurances license for home, life, and auto.
Certification
CNA
Timeline
Home Health Aide
St. Croix Hospice
11.2024 - 12.2025
Floor Coordinator
Preferred Family Healthcare Inc.
06.2023 - 11.2024
CNA
Oak Tree Nursing Home
04.2022 - 06.2023
CNA
River City Nursing Home
01.2021 - 04.2022
CNA
Villa Marie Nursing Home
05.2009 - 02.2011
Various Jobs
Job Finders
06.2006 - 09.2008
Dietary Aide
Heisting Bluffs
02.2004 - 07.2005
Waitress
Country Kitchen Restaurant
08.2003 - 08.2004
Car Hop
Sonic Drive-In
05.2003 - 08.2003
CNA
Cape Vocational School
High School Diploma - General Studies
Cape Central High School