Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Volunteer
Sheila Kaunda

Sheila Kaunda

Summary

Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

In-Home Caregiver

Homeinsteadseniorcareonline
Las Cruces, NM
09.2021 - Current

Provide assistance with household chores, meal prep, errands, andshopping. Help keep calender up to date for clients appointments.

  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Monitored progress and documented patient health status changes to keep care team updated.

Student Worker

Western New Mexico University
Silver City, NM
01.2021 - 08.2022
  • Offered quality clerical support to department personnel.
  • Managed supplies, processed new orders and maintained inventory organization for team.
  • Took and followed detailed directions from others.
  • Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
  • Collected information for staff and entered into computer system.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Answered phone calls and routed callers to appropriate personnel.

Cashier

McAllister's Deli
Las Cruses, NM
09.2021 - 12.2021
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Collected and authorized payments of guests.
  • Tallied cash drawer at beginning and end of each work shift.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Student Custodian

Western New Mexico University
Silver City, NM
02.2020 - 12.2020
  • Checked in and stocked inventory throughout facility.
  • Assembled basic furniture and supplies for offices and other multi-use rooms.
  • Operated compactors and balers to discard cardboard boxes and trash.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.

Education

BBA - Business Administration And Management

Western New Mexico University
Silver City, NM
08.2024

Skills

  • Service-Oriented
  • Activities of Daily Living (ADLs)
  • Observation Communication
  • Progress Monitoring
  • Grocery Shopping and Storage management
  • Time Management
  • Data Entry
  • Behavioral Management
  • Critical Thinking
  • Decision Making
  • Leadership
  • Problem solving
  • Positive attitude
  • Willingness to learn
  • Team work

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 5 in the development of Public speaking events.
  • Achieved school community certification through effectively helping with community services

Languages

English
Professional Working

Timeline

In-Home Caregiver

Homeinsteadseniorcareonline
09.2021 - Current

Cashier

McAllister's Deli
09.2021 - 12.2021

Student Worker

Western New Mexico University
01.2021 - 08.2022

Student Custodian

Western New Mexico University
02.2020 - 12.2020

BBA - Business Administration And Management

Western New Mexico University
Sheila Kaunda