Sheila Keevan
Wilmer,AL
Summary
Versatile team member offering over 40 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
38
38
years of professional experience
Work History
Master Merchandiser
Driveline Retail Merchandising
09.2013 - Current
- Responsible for ensuring that products and brands are represented effectively in stores to create a positive customer experience.
- Coordinated seasonal resets of store displays, refreshing merchandise presentation in accordance with changing trends or promotional themes.
- Streamlined replenishment processes for improved efficiency in stocking shelves and maintaining abundant product selection.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Conducted regular store audits to verify compliance with company policies.
- Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
- Established strong vendor relationships to maintain and support business.
- Verified products appeared at correct locations in proper quantities.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Managed vendor relationships to ensure timely deliveries and adherence to quality standards, maintaining a robust supply chain for all products.
Department Manager / Sales Associate
Walmart Super Center
03.1996 - 11.2009
- Responsible for ordering, receiving and data entry
- Hiring employees for open positions.
- Merchandising product for profitable sales
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Communicated with managers of other departments to maintain transparency.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
Department Manager / Inventory Control Manager
Scotty's Building Materials
04.1986 - 03.1996
- Responsible for ordering, receiving, data entry
- Overseeing receivers, claims clerks Matching Invoices, along with filing any claims with freight lines
- Scheduling deliveries and pickups
- Trained personal in different job positions.
- Worked along side of Claims Clerk, Assistant Manager to ensure stock levels were correct throughout the store.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Education
High School Diploma -
John Shaw High School
Mobile, Al06.1980
Skills
- Proficient in human relation skills, tasks oriented, individual motivated to be productive
- Ability to work independently, take directions, fit in and work well with people at all levels
- Qualified to place orders, file claims and receiving product
- Attention to Detail
Timeline
Master Merchandiser
Driveline Retail Merchandising
09.2013 - Current
Department Manager / Sales Associate
Walmart Super Center
03.1996 - 11.2009
Department Manager / Inventory Control Manager
Scotty's Building Materials
04.1986 - 03.1996
High School Diploma -
John Shaw High School