Sheila Koler
Nine Mile Falls
Summary
Diligent Traveling Veteran Coordinator with solid background in clinical nursing review. Skilled in assessing patient care plans and ensuring compliance with healthcare standards. Demonstrated ability to effectively analyze medical records and collaborate with healthcare teams.
Overview
13
13
years of professional experience
Work History
Clinical Nurse Reviewer
Mann-Granstaff VAMC
08.2018 - Current
- Referral Coordination Program (RCP) Float RN that processes different categories within the Mann-Grandstaff VA RCP team.
- Back up Traveling Veteran Coordinator (TVC) that processes referrals and streamlines care for traveling veterans into and outside of the Mann-Grandstaff VA.
- Managed caseload efficiently while maintaining strict confidentiality of sensitive information per HIPAA regulations.
- Reviewed and documented relevant information into data system applications.
- Strengthened professional development with ongoing education in disease management, treatment protocols, and emerging trends in nursing practice.
- Contacted providers and patients to obtain information and records needed to conduct comprehensive clinical review of case and final determination.
- Proactively addressed potential barriers to care coordination by facilitating open communication between stakeholders involved in each case review.
- Adhered to strict timelines for case completion while maintaining a high level of accuracy and attention to detail during the review process.
- Built trust among team members by consistently demonstrating professionalism, integrity, and commitment to excellence throughout the clinical review process.
- Demonstrated expert knowledge of medical terminology, pharmacology, anatomy, and physiology while conducting accurate clinical assessments.
- Utilization of many electronic health records (EHR) to ensure all data available is reviewed to process care appropriately.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Primary Care Clinic Nurse
Mann-Grandstaff VA Medical Center
06.2016 - 08.2018
- Educated patients, families and caregivers about conditions and treatments.
- Maintained detailed documentation of patient records, ensuring compliance with regulatory requirements.
- Coordinated referrals to specialists or external healthcare providers when necessary for specialized care.
- Educated patients on disease prevention and management, promoting healthy lifestyle choices.
- Collaborated with interdisciplinary teams for comprehensive patient care, ensuring optimal health outcomes.
- Improved patient well-being by offering advice on preventive health measures.
- Safeguarded patient privacy by strictly adhering to HIPAA regulations when managing personal health information.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and industry trends.
- Partnered with support technicians, nursing staff and social workers to coordinate services.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Facilitated patient education on disease management and prevention, promoting healthier lifestyle choices.
- Conducted community health screenings, leading to early detection of diseases and better health outcomes.
- Reduced patient wait times by efficiently managing appointment schedules and optimizing clinic workflow.
- Administered vaccinations and improved community health awareness by organizing educational sessions.
Community Care Clinic RN
Northeast Washington Health Programs (NEWHP)
12.2011 - 04.2016
- Evaluated patient outcomes and adjusted nursing care plans as needed for optimal progression toward health goals.
- Participated in continuous professional development opportunities to stay current on industry trends and advancements in nursing practice.
- Provided emotional support to patients and families during difficult medical situations, fostering a compassionate environment.
- Reduced patient wait times by optimizing appointment scheduling and improving triage procedures.
- Promoted patient safety through diligent monitoring of vital signs, medication administration, and adherence to infection control protocols.
- Coordinated referrals to specialists as needed for further evaluation or treatment of complex medical conditions beyond the scope of primary care services offered within the clinic setting.
- Educated patients on disease prevention, medication administration, and self-care techniques to optimize health outcomes.
- Streamlined clinic processes for improved efficiency and time management among staff members.
- Maintained patient confidentiality and adhered to HIPAA regulations in all aspects of clinical practice, safeguarding sensitive information.
- Mentored new nursing staff through preceptorship roles, sharing clinical expertise and promoting best practices in patient care delivery.
- Managed inventory of medical supplies within the clinic setting, ensuring adequate stock levels for uninterrupted patient services.
- Developed strong rapport with patients through active listening and clear communication, building trust in the clinical environment.
- Actively engaged in community outreach initiatives such as health fairs or wellness workshops to promote preventive healthcare and educate the public on available resources.
- Implemented evidence-based practice guidelines to enhance overall quality of care within the clinic setting.
- Assisted physicians with diagnostic procedures, ensuring accurate results for informed decision making in treatment planning.
- Educated patients, families and caregivers about conditions and treatments.
- Observed and assessed patients to identify concerning symptoms.
- Improved patient well-being by offering advice on preventive health measures.
- Administered medications and topic treatments to address patient symptoms.
- Delegated patient care responsibilities to nursing assistants and student nurses.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Recorded details regarding therapies to keep patient charts updated.
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT10-2022
Skills
- Nursing documentation
- Medical record review
- Patient safety
- Clinical judgment
- Clinical assessment
- HIPAA
- Care coordination
- Healthcare regulations
- Policy compliance
- Utilization review
- Teamwork and collaboration
- Patient and family advocacy
- Electronic health records
Timeline
Clinical Nurse Reviewer
Mann-Granstaff VAMC
08.2018 - Current
Primary Care Clinic Nurse
Mann-Grandstaff VA Medical Center
06.2016 - 08.2018
Community Care Clinic RN
Northeast Washington Health Programs (NEWHP)
12.2011 - 04.2016
Bachelor of Science - Nursing
Western Governors University
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