Summary
Overview
Work History
Education
Skills
Timeline
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Sheila Lara Jaramillo

Calverton,NY

Summary

Detailed Assistant well-known for being a hands-on person and having amazing energy to handle any task. Reliable, quick-paced and team-oriented. Looking for a new role where hard work and dedication will be highly valued.

Overview

7
7
years of professional experience

Work History

Senior Patient Access Representative

Northwell Health
07.2022 - Current
  • Developed strong working relationships with interdisciplinary team members to provide comprehensive support for each patient''s accounts.
  • Coordinated pre-authorization, C.O.B and medical necessity requests with insurers efficiently reducing medical claim denials.
  • Maintained strict confidentiality of patient information in accordance with HIPAA regulations, protecting privacy rights at all times.
  • Maintained up-to-date knowledge of changing industry regulations ensuring compliance at all times.
  • Managed high call volumes while maintaining exceptional customer service standards for patients and healthcare providers alike.
  • Reduced insurance claim denials by diligently verifying patients'' insurance coverage and eligibility.
  • Negotiated payments from insurances, on behalf of NY State No Surprise Billing Act.. Formed for protection of Patients. Demonstrating compassion while ensuring fiscal responsibility for the organization.
  • Maintained patient accounts for over 10 hospitals under the Northwell Umbrella

Receptionist Administrative Assistant

Voice Charter School
02.2020 - 03.2020
  • Conducted thorough research using various media sources to obtain relevant data for staff requirements.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Assisted with administrative tasks, including filing, answering phones and directing specific personnel to their designated areas.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.

Bookseller

Barnes And Noble
08.2018 - 01.2020
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
  • Helped boost customer satisfaction by maintaining an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
  • Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.

Education

Associates - Political Science

Brigham Young University - Idaho
Rexburg, ID

Skills

  • Fluent in English and Spanish
  • Understanding of HIPAA standards
  • Insurance verification
  • Experienced in Word, PowerPoint, and Excel
  • Medical claims processing
  • Proficient in task management
  • Electronic health records
  • Effective phone and email communication

Timeline

Senior Patient Access Representative

Northwell Health
07.2022 - Current

Receptionist Administrative Assistant

Voice Charter School
02.2020 - 03.2020

Bookseller

Barnes And Noble
08.2018 - 01.2020

Associates - Political Science

Brigham Young University - Idaho

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