Dynamic Assistant Manager at Jumpstart Stores, Inc, recognized for enhancing customer satisfaction and driving sales through effective merchandising strategies. Skilled in inventory management and problem-solving, I fostered a positive work environment while ensuring accurate financial reporting and minimizing discrepancies. Committed to delivering exceptional service and building strong customer relationships.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
25
25
years of professional experience
Work History
Assistant Manager
Jumpstart Stores, Inc
06.2015 - 10.2025
Improved customer satisfaction by addressing and resolving complaints promptly.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Increased sales through effective merchandising strategies and targeted promotions.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Oversaw daily operations to maintain store cleanliness and organization.
Developed marketing strategies to attract new customers, increasing foot traffic.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
CNA and CMA
Sunshine Meadows Retirement Center
10.2000 - 04.2015
Assisted patients with daily living activities, promoting independence and dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Passed medications following protocol per facility and Doctor direction.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Participated in several facility led groups to improve safety, moral and knowledge such as: PEAK committee, Peer Group, Safety Group
Improved patient care by efficiently updating and maintaining electronic health records.