Sheila MacGregor
Red Lodge,MT
Summary
Friendly bar manager offers resource management, quality standard enforcement and bar supervision expertise paired with outstanding multitasking and communication abilities. Diligent and customer-oriented individual with several years of hands-on experience managing and supervising bar operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bar Manager
Knotty Casino
Red Lodge, US
06.2012 - 09.2024
- Managed daily operations of the bar, ensuring a high level of customer satisfaction and efficient service
- Trained and supervised staff, fostering a team-oriented environment and enhancing productivity
- Developed and implemented strategies to increase sales and improve customer experience
Bartender
Red lodge cafe and casino
Red Lodge, US
06.2012 - 09.2024
- Prepare and serve drinks to customers
- Maintain cleanliness of bar area
- Check identification to verify legal drinking age
- Interact with customers in a friendly and professional manner
- Mix and garnish cocktails according to recipe
- Handle cash transactions and operate POS system
- Monitor intoxication levels of customers
- Assist in restocking bar inventory
- Collaborate with kitchen staff to coordinate food and beverage orders
- Follow all safety and sanitation policies
Education
High school diploma -
Red Lodge High School
Red Lodge, MT01.2002
Skills
- Cash Management
- Conflict Resolution
- Team Oriented
- Shipping and Receiving
- Persuasive Speaking
- Active Listening
- Multitasking
- Customer Satisfaction
- Communicator
- Decision Making
- Stocking
- Inventory
- Productivity
- Customer Experience
- Accountable
- Bartending
- Management
- POS
- Restaurant Experience
- Serving Experience
- Supervising Experience
- Upselling
- Host/Hostess
- Bar management
- Customer relations
- Vendor relationship management
- Issue resolution
- Supply ordering
- POS system proficiency
- Supervisory experience
- Conflict resolution
- Outgoing personality
- Inventory control
- Product ordering knowledge
- Customer relationship building
- Service oriented
- Decision-making
- Beverage making
- Regulatory compliance
- Staff training
- Responsible alcohol service
- Bar staff supervision
- Cash handling
- Customer service
- Upselling techniques
- Inventory management
- Safe serving practices
- Hospitality and accommodation
- Verbal and written communication
- Guest interaction
- ServSafe compliance
- Cocktail development
Certification
Bartender License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Bar Manager
Knotty Casino
06.2012 - 09.2024
Bartender
Red lodge cafe and casino
06.2012 - 09.2024
High school diploma -
Red Lodge High School
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