Summary
Work History
Education
Skills
Timeline
AssistantManager

Sheila Makell

ANNAPOLIS,Maryland

Summary

Accomplished professional providing library patrons with outstanding customer service. Skilled in managing library resources, cataloging materials and organizing library records. Considered valuable and detail-oriented team player. Customer-centered Library Assistant successful at working with different personalities and thrives on delivering top notch service. Knowledgeable in circulation procedures and payment processing. Offers successful career history comprising more than [Number] years.

Work History

Library Assistant

AACo Public Library
  • Set up computer and digital device access, providing assistance with use and operation.
  • Inducted, informed and supported new users with thorough library orientations.
  • Processed library card applications and maintained patron records with accurate contact information.
  • Assisted patrons with library's computers and provided information on logging onto Internet.
  • Assisted patrons with printing and copying according to personalized requirements.
  • Processed receipt of new book, audio visual and computer software inventory.
  • Placed books on proper shelves when returned to circulation.
  • Created welcoming and comfortable space by keeping library clean and organized.
  • Processed library card applications to provide access to library services.
  • Maintained secure environment by monitoring visitors at front desk.
  • Stayed up-to-date on library policies and procedures to smoothly enforce standards.
  • Answered questions from patrons and helped to find desired materials.
  • Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.

Education

High School Diploma -

Annapolis High School
Annapolis, MD

Skills

  • Staff Training
  • Facility Security
  • Hospitality and Accommodation
  • Payment Method
  • Financial Records Maintenance
  • Material Check-In and Check-Out
  • Patron Education
  • Active Listening
  • Logging Information
  • Reference Assistance
  • Patron Registration
  • Accurate Recordkeeping
  • Staff Supervision
  • Customer Inquiries
  • Patron Support
  • Written and Oral Communications
  • Visitor Monitoring
  • Cash Register Operations

Timeline

Library Assistant

AACo Public Library

High School Diploma -

Annapolis High School
Sheila Makell