Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheila Marshall

Des Moines,IA

Summary

Dedicated Direct Support Professional with experience at American Baptist Homes of the Midwest, excelling in compassionate caregiving and client documentation. Proven ability to enhance client well-being through effective behavior management and crisis intervention, fostering a safe and supportive environment for individuals to thrive. Skilled in time management and relationship building.

Well-rounded Personal Care Aide with (30) years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and [Task]. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.

Overview

24
24
years of professional experience

Work History

Direct Support Professional

American Baptist Homes of the Midwest
02.2012 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Home Care Provider

Self-employeed
08.2006 - 03.2008

Provided Children with Daily Activities

Organized Field trips

Help Parents with Immunizations and Doctors Appointments

Provided Meals

CNA

Diane Davis(Private Care)
03.2001 - 07.2004
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Education

Bachelor of Science - Human Services

Grandview University
Des Moines, IA

Associate of Applied Science - Human Services

Des Moines Area Community CollegeDe
Urban Campus
05-2011

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Behavioral management
  • Client documentation
  • Housekeeping tasks
  • Decision-making support
  • Health and safety requirements
  • Relationship building
  • Transportation
  • Appointment scheduling
  • Patient care
  • Client transportation
  • Recreational activities
  • Community integration

Timeline

Direct Support Professional

American Baptist Homes of the Midwest
02.2012 - Current

Home Care Provider

Self-employeed
08.2006 - 03.2008

CNA

Diane Davis(Private Care)
03.2001 - 07.2004

Bachelor of Science - Human Services

Grandview University

Associate of Applied Science - Human Services

Des Moines Area Community CollegeDe
Sheila Marshall