Summary
Skills
Work History
Education
Generic

Sheila McIvor

Bowling Green,KY

Summary

Insurance management professional adept at driving results through strategic planning and team collaboration. Skilled in risk assessment, policy development, and client relationship management. Known for adaptability and reliability in dynamic environments. Strong leadership qualities with focus on achieving organizational goals and fostering cooperative team atmosphere.

Skills

  • Effective deadline management
  • Digital asset optimization
  • Analytical problem-solving
  • Meticulous attention to detail
  • Strong task management
  • Dependable performance
  • Data retention management
  • Risk evaluation

Work History

Photo Lab Supervisor

Graham Photography
09.2000 - 06.2023
  • Operated photo processing equipment to develop and print various photo formats.
  • Assisted customers with inquiries regarding services and products offered in the photo lab.
  • Learned proper handling techniques for sensitive photographic materials and chemicals.
  • Handled complex or urgent customer requests personally, ensuring a high level of service was provided at all times.

Insurance Manager

Allstate
08.1988 - 01.2000
  • Led team in developing comprehensive insurance policies tailored to client needs.
  • Streamlined claims processing procedures, enhancing efficiency and reducing turnaround times.
  • Managed risk assessment processes, ensuring alignment with company objectives and regulatory requirements.
  • Collaborated with cross-functional teams to optimize customer service strategies and improve satisfaction scores.

Education

High School Diploma -

Bowling Green High School
Bowling Green, KY