Sheila Messick
Shelbyville,TN
Summary
Results-oriented professional known for driving operational improvements and fostering team engagement. Proven ability to streamline workflows and enhance service delivery, committed to achieving high standards in patient care and operational excellence.
Overview
1
1
Certification
2017
2017
years of professional experience
Work History
Home Health Aide
Delta Home Care
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Monitored patient health metrics, reporting changes to healthcare professionals promptly.
- Administered prescribed medications and documented care procedures accurately.
- Developed personalized care plans in collaboration with clients and families to meet individual needs.
- Maintained cleanliness and organization of client living spaces to promote a healthy atmosphere.
- Communicated effectively with multidisciplinary teams to coordinate patient care efficiently.
- Educated clients and families on health management techniques for improved well-being.
- Supported mobility for clients through safe transfer techniques, enhancing independence in daily tasks.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Provided direct personal care and administrative services to clients.
District Supervisor
K&R Enterprise (BP)
Shelbyville, TN
10.2005 - 07.2016
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on operational best practices and efficiency improvements.
- Implemented process enhancements that streamlined workflows and reduced operational downtime.
- Conducted regular audits to monitor adherence to company policies and procedures.
- Collaborated with cross-functional teams to optimize inventory management and supply chain processes.
- Developed training materials to support onboarding of new staff, enhancing knowledge retention.
- Analyzed performance metrics to identify areas for improvement within district operations.
- Led initiatives focused on increasing employee engagement and customer satisfaction levels.
- Oversaw hiring processes for new employees within the district, ensuring a highly qualified workforce was maintained.
- Promoted a positive work culture within the district by recognizing employee achievements and providing avenues for growth opportunities.
- Streamlined operational processes for increased efficiency within the district.
- Improved district performance by implementing strategic plans and monitoring progress.
- Increased student achievement levels by supporting instructional best practices among teaching staff.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Maintained up-to-date knowledge of products and services offered to customers.
- Communicated customer feedback and complaints to team members to promote proper resolution.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Developed and implemented strategies to increase sales and improve customer service.
- Scheduled and monitored sales team members' workloads to meet customer needs.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Education
High School Diploma -
Marshall County High
Lewisburg, TN05-1991
Skills
Patient care
Meal preparation
Personal hygiene assistance
Feeding assistance
Vital signs monitoring
Bathing assistance
Housekeeping
Dressing assistance
First aid and safety
Light housekeeping
Mobility support
Recording vital signs
Client documentation
Documentation
Behavioral support
Patient transportation
Home safety assessments
ADL support
Patient transport
Medication organization
Behavioral management
Medication administration
Behavior redirection
Patient advocacy
Medical charting
Physical therapy support
Ambulation assistance
Clinical quality program standards
Safety procedures
Emotional support
Transportation assistance
Bedside care
Pain management
Infection control
Dementia support
Client safety and first aid
Toileting assistance
Ambulation techniques
Case management experience
Medical terminology and equipment
Spiritual support and companionship
Social interaction facilitation
Mobility activities
Catheter care assistance
Family caregiver education
State regulations
Elder care
Basic housekeeping
Activities of daily living (adls)
Special needs care
Bathing support
Emotional support and companionship
Personal care aide
Documentation and reporting
Home health aide (HHA)
Dementia care
Home health aide
CPR/AED
Certified in CPR/AED
HIPAA compliance
Appointment scheduling
Home care aide
Patient health assessments
Blood glucose monitoring
Certification
Cpr & Basic Life Support
Timeline
District Supervisor
K&R Enterprise (BP)
10.2005 - 07.2016
Home Health Aide
Delta Home Care
High School Diploma -
Marshall County High