Sheila Mooney

Started with the company in construction/ service where I scheduled construction for the sub-contractors on a daily basis. I worked with the different counties to do permitting and schedule inspections. After 2 years i started working as a sales consultant. I was involved with the customer in every aspect of designing the home to meet individual wants and needs and ordering the home.

• Increased referral business by establishing strong rapport with existing clients, leading to positive word-of-mouth recommendations and expanded customer base.
• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Contributed to positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
• Followed up with existing customers to provide additional support and address concerns.
• Utilized CRM software to manage customer accounts and track performance metrics.
• Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
• Listened to customer needs and desires to identify and recommend optimal products.

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Complied with all company policies regarding uniform standards, punctuality, and professionalism.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Increased repeat business by cultivating relationships with customers and providing memorable dining experiences.
• Maintained clean and organized dining area, contributing to pleasant atmosphere for guests.