Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sheila Newkirk

West Bend,WI

Summary

Dynamic professional with a proven track record. Adept at fostering customer relationships and enhancing satisfaction. Excel in multitasking and creative thinking, significantly improving operational efficiency. Skilled in organizational management and demonstrating exceptional adaptability, I consistently exceed performance goals through strategic planning and effective communication.

Overview

27
27
years of professional experience
1
1
Certification

Work History

In-Home Daycare Provider

Myself
05.2014 - Current
  • Provide a welcoming atmosphere where families feel comfortable entrusting their child's care.
  • Maintain a clean, safe, and organized space for daily activities, ensuring child safety and comfort.
  • Developed strong relationships with parents through open communication channels including email updates, phone calls, newsletters, parent conferences or meetings when necessary.

Catechist Teacher

Holy Angels Catholic Church
09.2013 - Current
  • Optimized the learning environment by creating a welcoming atmosphere and utilizing effective classroom management strategies.
  • Enhance student engagement by incorporating hands-on activities and interactive learning experiences.
  • Maintain ongoing communication with parents, updating them on student progress and addressing any concerns or issues that arose during the school year.
  • Encourage class participation to build student confidence and interest in church teachings.
  • Prepare age-appropriate weekly lesson plans aligned with church teachings.

Sales Representative

European Touch
06.2003 - 07.2013
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Participated in trade shows and conferences to network and generate leads.
  • Built relationships with customers and community to promote long term business growth.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.


Receptionist

European Touch
02.2003 - 06.2003
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Office Services Representative

Badger Meter
02.1998 - 07.2001
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Collaborated with other departments to streamline interdepartmental processes and improve overall workflow.
  • Oversaw maintenance of office equipment, scheduling regular service checks to prevent downtime due to malfunctions.
  • Managed office supplies inventory, ensuring timely restocking to maintain seamless operations.
  • Supported onboarding process for new hires, ensuring a smooth transition into the workplace environment, including the set-up of new phone lines as needed in each department
  • Streamlined office operations by implementing efficient filing and documentation systems.
  • Developed strong relationships with external vendors, negotiating favorable contracts for office services and supplies.
  • Ensured punctual delivery of mail and packages by managing internal mail distribution system effectively.
  • Edited documents to keep company materials free of grammar errors.


Education

High School Diploma -

Germantown High School
Germantown, WI
06.1992

Skills

  • Patience and Empathy
  • Multitasking
  • Creative Thinking
  • Organizational Skills
  • Adaptability and Flexibility

Certification

  • Certified Childcare Professional (CCP) - National Early Childhood Program Accreditation.
  • Early Childhood Education Certificate - Various accredited institutions.
  • Infant/Toddler Caregiver Certification - Program for Infant/Toddler Care (PITC).

Timeline

In-Home Daycare Provider

Myself
05.2014 - Current

Catechist Teacher

Holy Angels Catholic Church
09.2013 - Current

Sales Representative

European Touch
06.2003 - 07.2013

Receptionist

European Touch
02.2003 - 06.2003

Office Services Representative

Badger Meter
02.1998 - 07.2001

High School Diploma -

Germantown High School

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Sheila Newkirk