Overview
Work History
Languages
References
Timeline
Generic

Sheila Pacheco

Davenport,FL

Overview

4
4
years of professional experience

Work History

Food and Beverage Attendant

Springhill Suites By Marriott
Orlando, FL
12.2021 - 10.2022
  • Provided exceptional service that reflected restaurant standards and core values.
  • Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
  • Replenished stocking stations with utensils, condiments and napkins.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Monitored dining spaces to quickly clear and clean tables between guests.
  • Monitored temperatures of hot foods throughout shift to ensure freshness.
  • Cleaned kitchen equipment according to established procedures after use.
  • Stocked displays with new and transferred merchandise.
  • Set out and arranged cold foods such as cereal, muffins, and sweet rolls for self-service area.
  • Stocked coffee, juice and milk dispensers continuously for guests' beverage needs.
  • Filled and served various beverages for customers.
  • Stocked beverages, coffee pots and other supplies in the dining area as needed.
  • Replenished food items on the buffet line in a timely manner.

Starbucks Barista

Marriot Hotel
Orlando, FL
12.2021 - 10.2022
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Collected payments and provided accurate change.
  • Received and accurately processed customer payments.
  • Utilized coffee maker, espresso machine and French press to prepare coffee.
  • Described menu items to customers and suggested products based on stated preferences.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Quick Service Food Server

Disney Worldwide Services, Inc.
Orlando, FL
04.2019 - 09.2020
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Greeted customers to take food orders and provide information about menus.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.

Languages

English/Spanish
Elementary

References

References available upon request.

Timeline

Food and Beverage Attendant

Springhill Suites By Marriott
12.2021 - 10.2022

Starbucks Barista

Marriot Hotel
12.2021 - 10.2022

Quick Service Food Server

Disney Worldwide Services, Inc.
04.2019 - 09.2020
Sheila Pacheco