Sheila Patrick
Lexa,AR
Summary
Dynamic customer service professional with a proven track record at Walmart, excelling in teamwork and problem-solving. Recognized for enhancing operational efficiency and ensuring guest satisfaction. Adaptable and dependable, with strong active listening skills and a commitment to providing exceptional support in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Customer Service and Money Services
Walmart
08.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Slot Floor Person
Fitzgerald Casino
03.2016 - 08.2020
- Monitored slot machine performance and ensured operational efficiency throughout gaming floor.
- Assisted patrons with machine malfunctions, providing prompt and accurate resolutions.
- Conducted routine inspections of gaming equipment to guarantee compliance with safety regulations.
- Provided training and support to new staff on procedures and customer service best practices.
- Resolved customer inquiries and complaints effectively, ensuring high levels of guest satisfaction.
Stocker
Core Mark
11.2015 - 03.2016
- Organized merchandise displays
- Maintained cleanliness and safety standards in storage areas to ensure operational efficiency.
- Collaborated with team members to optimize restocking processes and reduce downtime.
Education
GED -
Barton
Barton ArkansasSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Active listening
Timeline
Customer Service and Money Services
Walmart
08.2020 - Current
Slot Floor Person
Fitzgerald Casino
03.2016 - 08.2020
Stocker
Core Mark
11.2015 - 03.2016
GED -
Barton
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