Sheila Porter
Blacklick,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Payroll Analyst
State Auto Insurance (acquired By Liberty Mutual)
07.2015 - Current
- Provided customer service to employees regarding payroll inquiries and issues.
- Resolved payroll discrepancies quickly and successfully.
- Maintained strict confidentiality of all payroll information and records.
- Developed and implemented new payroll policies and procedures according to changing laws and regulations.
- Collaborated with human resources, accounting, and other departments to confirm payroll accuracy.
- Instrumental in the configuration, testing and implementation of Workday HCM.
- Played a pivotal role in testing the HCM modules through to payroll completion to ensure our employees weren't negatively impacted after deployment.
- Business lead for the implementation of ADP to service our pension payments. This included planning tasks, identifying test scenarios, extensive testing and data review.
- Key payroll and pension subject matter expert for other areas of the company when changes were being considered.
- Single-handedly processed payroll for our 200+ pensioners on a monthly basis including proactive communications and working with pensioners if any problems arose.
- Key contributor to the bi-weekly payroll process.
Worked with all levels of management to ensure that payroll issues were resolved in a timely manner. - Created and used disciplined methods for data storage and recall.
- Provides input after careful consideration of intent and outcomes.
- Strong team ally.
Tax Consultant
Equifax Workforce Solutions
08.2009 - 05.2015
- Investigate and resolve state debit/credit notices, miscellaneous documents; and send them to the client
- Administer client accounts
- Update client database
- Consistently meet department, client and state deadlines
- Frequent contact with clients, state agencies and field operations
- Accurately produce and verify: system generated client letters, rate projections, tax rate notices and annual reports
- Edit and manipulate data from excel spreadsheets and flat files to process and upload quarterly contribution reports to system
- Assist tax consultants by entering data, batching state rates, verifying state tax rates on system, processing mail and distributing tax documents sent by state agencies and clients
- Assist with various projects to meet key work objectives and deadlines while demonstrating urgency in achieving goals
Education
Bachelor of Science - Business, Marketing
Wright State University
Dayton, OH06.2008
Skills
- Creates checks to ensure work is at the expected, or higher, quality
- Performs work in a methodical way to ensure accuracy
- Identifies strategic impacts of changes to practices
- Communicates risks and issues in a proactive manner
- Self directed and works well with little supervision
Timeline
Payroll Analyst
State Auto Insurance (acquired By Liberty Mutual)
07.2015 - Current
Tax Consultant
Equifax Workforce Solutions
08.2009 - 05.2015
Bachelor of Science - Business, Marketing
Wright State University
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