Versatile and results-driven professional with a proven track record at Chock Wagon, excelling in fast-paced environments through exceptional teamwork, problem-solving, and organizational skills. Enhanced customer satisfaction and team productivity by leveraging excellent communication and computer skills. Committed to continual improvement and achieving goals, consistently delivering high-quality service and support.
Hi, I’m
Sheila Preval
Miami,FL
Summary
Overview
3
years of professional experience
Work History
Chock Wagon
Hobster
10.2023 - Current
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Progressive Medical Center
Helping Hand
10.2023 - 11.2024
Job overview
- Reduced response times for assistance requests by efficiently prioritizing and organizing tasks.
- Ensured a safe and comfortable environment by maintaining cleanliness standards and addressing potential hazards.
- Delivered exceptional service by actively listening to client concerns and promptly addressing any issues that arose.
- Enhanced client satisfaction by providing personalized support and assistance in various tasks.
- Empowered clients to achieve personal goals through consistent encouragement, support, and skill-building exercises.
- Developed strong relationships built on trust with both clients and their families through compassionate care provision practices.
- Improved team productivity with effective communication, planning, and coordination of resources.
Zara
Online Orders
05.2023 - 10.2023
Job overview
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
Store
Cashier
01.2023 - 05.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Insurance
Marketing
05.2022 - 12.2022
Job overview
- Monitored product market and adjusted marketing plans.
- Developed consumer-tailored print marketing materials for targeted distribution.
- Developed comprehensive media plans to achieve clients'' marketing objectives.
- Contributed to the creation of engaging marketing materials by working closely with sales and marketing teams on branding strategies.
- Generated qualified leads through targeted email marketing campaigns.
- Managed marketing efforts, communicated programs to staff and trained on marketing promotions.
Education
IPU Pedro A DelgadoLa Habana CUBA
High School Diploma
05-2022
University Overview
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Hobster
Chock Wagon
10.2023 - Current
Helping Hand
Progressive Medical Center
10.2023 - 11.2024
Online Orders
Zara
05.2023 - 10.2023
Cashier
Store
01.2023 - 05.2023
Marketing
Insurance
05.2022 - 12.2022
IPU Pedro A Delgado
High School Diploma
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