Sheila Ramirez Montes
Phoenix,Arizona
Summary
Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and is a relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive Team Member with experience in industrial product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about production equipment use and repairs.
Overview
1
1
year of professional experience
Work History
Cashier/Bagger/Crew Member Cook
SalviMex Grill
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Kept kitchen up to code for health and safety inspections.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Prepared food items according to recipe to drive quality and consistency.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Worked together with cashiers to guarantee customer satisfaction.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Inspected items for defects and damage.
Education
Trevor Browne High School
Phoenix, AZ05.2024
Skills
- Customer Assistance
- Returns Processing
- Payment Collection
- Drawer Balancing
- Cash Register Operation
- Customer Service
- Product Restocking
- Cash Handling
- Product Knowledge
- Time Management Skills
- Order Verification
- Refunds and Exchanges
- Cleaning and Sanitizing
- Guest Inquiries
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
American Sign Language
Limited Working
Timeline
Cashier/Bagger/Crew Member Cook
SalviMex Grill
11.2022 - Current
Trevor Browne High School
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