Sheila Roberts
Wichita,KS
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Overview
19
19
years of professional experience
Work History
Front Desk Receptionist
Usd 259
Wichita, KS
09.2014 - Current
- Monitored and ordered office supplies, ensuring adequate stock levels.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Performed general clerical duties, which may be required but are not limited to answering phones, intermediary computer functions, typing, electronic filing, copying, scanning, and distributing mail.
- Updated customer information in databases regularly to ensure the accuracy of records.
- Drafted professional business documents, spreadsheets, and correspondence.
- Composed and prepared routine correspondence, letters, and reports with job-related software.
Procurement Specialist
Cessna Aircraft Company
Wichita, KS
01.2012 - 06.2014
- Responsible for the synchronization of a supply chain to obtain goods and services for the company, interfacing with internal and external customers and suppliers to ensure that quality parts are delivered to the right place at the correct times.
- Acts as an authorized agent of the company, responsible for managing supplier-related activities, and has the authority to commit company resources through contracts, agreements, and purchase orders.
- Develops requests for quotations and proposals, analyzes supplier responses, negotiates and awards contracts, and manages post-award supplier activities.
- Monitors customer inventory demand and material assets to optimize total supply chain planning. Incorporates planning decisions from customers and suppliers to reduce material and product variability, and arrive at optimal solutions.
ER Registrar
Wesley Medical Center HCA
Wichita, KS
01.2006 - 01.2012
- Updated demographic information on existing patient accounts as requested by physicians or nurses.
- Completed relevant insurance and other claim forms.
- Reviewed medical records and gathered the information needed to complete the registration process.
- Answered patient questions regarding registration and insurance processes.
- Assisted in training new registrars on departmental policies and procedures.
Skills
- Spreadsheet tracking
- Mail distribution
- Mail coordination
- Correspondence drafting
- Departmental support
- Correspondence typing
- Supply chain forecasting
- Supply chain planning
- Quality control
Languages
English
Elementary
Spanish
Professional
References
References available upon request.
Timeline
Front Desk Receptionist
Usd 259
09.2014 - Current
Procurement Specialist
Cessna Aircraft Company
01.2012 - 06.2014
ER Registrar
Wesley Medical Center HCA
01.2006 - 01.2012
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