Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Sheila Royster

New London,CT

Summary

Knowledgeable Life skill Instructor with background in facilitating personal development and fostering independent living skills. Successfully implemented tailored programs to address individual needs, enhancing client self-sufficiency and confidence. Demonstrated empathy and effective communication skills to build strong relationships and promote positive outcomes.

Steadfast [Job Title] employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support.

Intuitive Life Skills Instructor with 20 years of experience in private practice settings. Skilled at understanding client needs and developing interventions.

Enthusiastic Life Skills Instructor devoted to promoting personal growth in individuals with learning difficulties and physical limitations. Focused on empowering others and boosting self-confidence. Good scheduler and motivator with organized approach to moving clients toward fulfilling and independent lives.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Life Skills Instructor

The Arc of Eastern Ct
06.2016 - Current
  • Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.
  • Helped clients to identify challenges and set goals.
  • Coached clients through difficult life circumstances.
  • Helped to integrate clients in local community by teaching important social and work-related skills.
  • Assisted with personal care appointments such as haircuts and doctors' appointments.
  • Provided insight and ideas to promote client growth.
  • Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
  • Administered medications and helped clients set reminders to learn how to take important medications according to schedule.

Quality Assurance Group Leader

The Arc of Eastern Ct
06.2009 - Current
  • Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
  • Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
  • Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
  • Mentored and coached staff to improve performance and interactions with residents.
  • Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
  • Assisted residents with basic hygiene and healthcare needs.

Residential Manager/Quality Assurance Leader/Lead Direct Support Staff Member

The Arc of New London County
06.2004 - Current
  • Residential Manager tasks include assisting clients on how to manage daily tasks to help them gain independence
  • As a residential manager, Skills include working with one on one with my clients and also in small groups, cooking, hygiene, and money skills
  • Oversee medical and financial aspects of their lives, In addition, overseeing a staff of 6 working on schedules and managing payroll
  • I have made an impact at my job because over the years I have built meaningful relationships with the clients and their families.
  • I help them learn to their capacity and showing them that if they can put their mind into something they can accomplish anything
  • Communication Skills, , Transporting clients, working closely in small groups are included in my skills that are used
  • Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
  • Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
  • Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
  • Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.

Life Skills Instructor

ASI
06.2013 - 01.2015
  • Responsibilities included maintaining everyday life skills that were needed from my clients that included, transporting to appointments, passing medication and helping with cooking and cleaning
  • I have built and a relationship with my clients over the years, they always feel like they can come to me with daily issues that they may have
  • Team player, great communicator, multi tasked, problem solver

Cook

GreenTree Manor
01.1990 - 01.2004
  • Maintained a clean and organized work area, adhering to sanitation regulations
  • Prepared and cooked a variety of dishes, ensuring high quality and presentation standards
  • Followed recipes and portion control guidelines to consistently deliver delicious meals
  • Collaborated with kitchen staff to coordinate meal preparation and ensure timely service
  • Received XX% positive feedback from customers for exceptional taste and presentation of dishes
  • Managed food inventory, minimizing waste and optimizing cost efficiency
  • Adapted menus based on dietary restrictions or customer preferences

Education

High school or equivalent -

New London High School
New London, CT
06.2000

Skills

  • Cooking
  • Home Care
  • Vital Signs
  • Leadership
  • Caregiving
  • Cleaning Experience
  • Senior Care
  • Scheduling
  • Problem-solving skills
  • Organization
  • Client documentation
  • Meal preparation
  • Personal finance
  • Identifying client goals
  • Documenting sessions
  • Personal hygiene practices
  • Teamwork and collaboration
  • Problem-solving
  • Time management

Certification

  • Medication Certified, 09/01/20
  • CPR certified, 04/01/19
  • First Aid Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Life Skills Instructor

The Arc of Eastern Ct
06.2016 - Current

Life Skills Instructor

ASI
06.2013 - 01.2015

Quality Assurance Group Leader

The Arc of Eastern Ct
06.2009 - Current

Residential Manager/Quality Assurance Leader/Lead Direct Support Staff Member

The Arc of New London County
06.2004 - Current

Cook

GreenTree Manor
01.1990 - 01.2004
  • Medication Certified, 09/01/20
  • CPR certified, 04/01/19
  • First Aid Certification

High school or equivalent -

New London High School
Sheila Royster