Knowledgeable professional with a diverse background in production, quality control, assembly, manufacturing, trucking logistics, sales and administrative roles. Focused, detail-oriented and dedicated to continuous improvement and helping team produce top results. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Quality Control Technician
OBI Seafoods LLC
Egegik, AK
06.2023 - Current
Performed visual and dimensional inspections of components, assemblies, and products to ensure compliance with customer specifications.
Monitored production processes for quality control purposes, ensuring that all work is completed according to established standards.
Utilized a variety of measuring instruments including calipers, micrometers, gauges and other precision tools.
Maintained accurate records on product inspection results and reported findings to management team.
Developed corrective action plans when needed to resolve quality issues.
Assisted with training new Quality Control Technicians on proper procedures for inspecting materials and products.
Generated reports detailing inspection results for internal tracking purposes as well as external reporting requirements.
Conducted tests on product samples and recorded results.
Provided quality support to ensure that products met quality standards and customer requirements.
Conducted frequent quality and compliance reviews of production work.
Assembly Line Production Worker
Trane Technologies
Clarksville, TN
01.2024 - 05.2024
Organized production line equipment and materials for assembly tasks.
Assembled components according to established procedures and safety protocols.
Cleaned tools, equipment, and workstations as needed throughout shift.
Replaced worn or damaged parts within machines using hand tools when necessary.
Utilized computers for tracking inventory levels and updating databases with relevant information.
Assisted in training new employees on assembly line processes and procedures.
Contributed to team-based environment to maintain line productivity and meet expected deadlines.
Operations Manager
Pastrana Salinas Logistics LLC
Clarksville, TN
01.2023 - 12.2023
Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Collaborated with management team on long-term strategic planning initiatives for the organization.
Enforced federal, state, local and company rules for safety and operations.
Planned delivery routing, team workflows, and promotional initiatives.
Negotiated contracts with vendors and service providers, securing favorable terms.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Order Filler
Walmart Distribution Center
Hopkinsville, KY
11.2017 - 11.2019
Operated RF scanners to accurately pick orders for customers.
Efficiently filled orders using hand-held scanners.
Maintained cleanliness of work area at all times.
Collaborated with team members to achieve daily goals set by management.
Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Prepared products for packaging and shipping according to company specifications.
Attended company safety meetings to maintain knowledge of new and important information.
Fulfilled orders quickly to accomplish challenging daily objectives.
Followed safety guidelines while operating machinery such as forklifts or pallet jacks.
Sales Representative
Boost Mobile Store
Clarksville, TN
05.2015 - 01.2017
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Provided technical support for customers using the company's products or services.
Maintained accurate records of all sales and prospecting activities.
Identified opportunities for cross-selling additional products and services.
Reviewed monthly performance against targets set by management team.
Answered inquiries from prospective customers regarding features of products and services offered.
Assisted in developing promotional materials such as flyers, brochures.
Developed key customer relationships to increase sales.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Patient Service Representative
Centro Medico Dominicano
Puerto Plata, Dominican Republic
12.2006 - 01.2013
Greeted patients upon arrival and directed them to the appropriate area.
Provided customer service by answering patient questions and addressing concerns.
Verified insurance information, collected payments, and scheduled appointments.
Assisted with the completion of medical forms and records.
Maintained a clean and organized reception area.
Answered incoming calls in a professional manner.
Processed referrals from primary care physicians to specialists for further treatment or evaluation.
Ensured all necessary paperwork was completed prior to patient visits.
Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
Performed administrative duties such as filing, faxing, photocopying.
Prepared letters and documents for mailing as requested by supervisor or physician staff.
Assisted with scheduling follow-up appointments according to provider availability.
Reviewed patient accounts for accuracy on a regular basis.
Responded promptly to emails from patients regarding appointment changes or cancellations.
Adhered to HIPAA regulations when handling confidential patient information.
Scheduled patient appointments and procedures.
Answered patient questions and fielded complaints to resolve issues.
Seafood Processor
Icicle Seafoods
Larsen Bay, AK
06.2007 - 09.2009
Performed daily cleaning tasks to maintain a safe working environment.
Trimmed, filleted, scraped, and cleaned seafood.
Processed and packaged fresh and frozen seafood products according to customer specifications.
Education
Associate of Applied Science - Medical Assisting- Administrative
Daymar College
Clarksville, TN
03-2022
Skills
Calibration standards
Retrospective quality review
Line inspection
Documentation skills
Testing efficiency
Raw materials testing
Record preparation
Problem-solving abilities
Communication Skills
Inspections and reviews
Measurement tools
Documentation expertise
Product Testing
Monitor quality control
Inventory Control
Documentation
Equipment Operation
Detail orientation
Safety Protocols
Regulatory Compliance
Calibrate equipment
Data Collection
Compile data
Managing patient records
Clinical and administrative support
Appointment management
Medical terminologies
Timeline
Assembly Line Production Worker
Trane Technologies
01.2024 - 05.2024
Quality Control Technician
OBI Seafoods LLC
06.2023 - Current
Operations Manager
Pastrana Salinas Logistics LLC
01.2023 - 12.2023
Order Filler
Walmart Distribution Center
11.2017 - 11.2019
Sales Representative
Boost Mobile Store
05.2015 - 01.2017
Seafood Processor
Icicle Seafoods
06.2007 - 09.2009
Patient Service Representative
Centro Medico Dominicano
12.2006 - 01.2013
Associate of Applied Science - Medical Assisting- Administrative
Daymar College
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