Sheila Sanchez
Mission,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Baker
Self-employeed
Mission, TX
09.2022 - Current
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Measured out ingredients accurately to ensure consistent product quality.
- Operated ovens and other equipment to bake products according to established recipes.
- Decorated cakes with icing, sprinkles and other edible decorations.
- Placed orders for additional supplies when necessary based on production needs.
- Provided customer service by answering questions about menu items or taking orders from customers.
Clothing Salesperson
Self-employeed
Mission, TX
09.2022 - Current
- Assisted customers in selecting clothing items based on their needs and preferences.
- Greeted customers upon arrival and provided customer service.
- Recommended merchandise to customers based on needs and preferences.
Church Volunteer
Church Volunteers
Mission, TX
05.2019 - Current
- Provided support for weekly Sunday services, including setting up chairs and equipment, preparing materials, and helping to clean up afterwards.
- Participated in outreach initiatives to engage new members of the congregation through activities such as visiting hospitals and nursing homes.
- Organized events such as Bible studies, youth groups, retreats, and other gatherings for church members.
- Created informational flyers and brochures to promote upcoming events at the church.
- Greeted visitors on Sundays and provided them with information about services or other activities available at the church.
- Participated in group prayer sessions prior to each service held at the church.
- Demonstrated and reinforced values of caring, respect, honesty and responsibility.
- Supported people going through difficult times by offering counseling, supplies and housing.
- Volunteered with various organizations, coordinating resources and outreach to help accomplish core mission.
Quality Control
Texas Thrift Store
Mcallen, TX
01.2022 - 02.2023
- Supervised quality control of items received in various departments from shoes, clothing, furniture, and more
- Conducted checks for qualify of items that were previously sorted by previous staff
- Checked to confirm that fabrics and other physical items received did not have flaws and defects
- Assisted in other roles around the production area wherever needed.
Quality Control
Texas Thrift Store
McAllen, TX
03.2021 - 07.2021
- Tasked with the confirming the quality of items received
- Ensured previously sorted items were in good condition and placed in correct areas
- Confirmed quality based on color of items, wear and tear, and physical condition
- Assisted in other roles around the production area wherever needed.
Cashier
Stripes
Mission, TX
01.2021 - 02.2021
- Greeted customers entering the establishment
- Managed transactions with customers using cash registers
- Scanned goods and ensured pricing is accurate
- Collected payments whether in cash or credit
- Issued receipts, refunds, and change.
Assistant Store Manager
IN AND OUT DRIVE THRU
Mission, TX
05.2018 - 12.2020
- Directly supervised and coordinated activities of retail sales workers in an establishment or department
- Duties included management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Coordinated with vendors to secure product availability at competitive prices.
- Maintained inventory by checking merchandise to determine levels.
Cashier / Team Member
Burger King
Mission, TX
09.2014 - 05.2015
- Received payment by cash, check, credit cards, vouchers, or automatic debits
- Answered customers' questions, and provided information on procedures or policies
- Helped customers find the location of products
- Issued receipts, refunds, credits, or change due to customers
- Greeted customers entering establishments.
Education
GED
REGION 1 EDUCATION
Mission, TXSkills
- Bilingual (English & Spanish)
- Detail oriented
- Hardworking
- Friendly
- Customer service skills
- Excellent interpersonal and communication skills
- Active listening skills
- Problem solving skills
- Guest service
- Multitasking
- Retail Merchandising
- Friendly and Helpful
- Organization
- Cash Handling
- Basic Mathematics
Additional Information - Detailed References
- Yali Gonzalez, 956-219-1176
- Josue Gonzalez, 956-451-7061
Accomplishments
- Certificated of appreciation for usher work 2022.
- Certificated of appreciation for serving in evangelist group 2023.
- certificated of appreciation for usher work 2023.
- certificated of appreciation for serving in the praise team 2023.
Timeline
Baker
Self-employeed
09.2022 - Current
Clothing Salesperson
Self-employeed
09.2022 - Current
Quality Control
Texas Thrift Store
01.2022 - 02.2023
Quality Control
Texas Thrift Store
03.2021 - 07.2021
Cashier
Stripes
01.2021 - 02.2021
Church Volunteer
Church Volunteers
05.2019 - Current
Assistant Store Manager
IN AND OUT DRIVE THRU
05.2018 - 12.2020
Cashier / Team Member
Burger King
09.2014 - 05.2015
GED
REGION 1 EDUCATION