Self-motivated, proactive professional with the ability to work with minimum direction. Results-driven sales performer with a solid history of success, managing and leading employees, managing existing accounts, obtaining referral business, bringing in new customers, managing revenue streams and maintaining solid account relationships. Persuasive negotiation and account management abilities.
During my time as a Renewal Specialist the Renewal team closed 1-3 renewals a month. I closed 3-5 a week. This led our CEO and Executive Leadership see the potential revenue attainment the Renewal Team could produce. I led and motivated the team to increase their income along with our organizations overall financial health. Identified customers needs, presented appropriate solutions, and developed strong customer relationships. Introduced and sold new products, upgraded existing services, renewed contracts, reviewed customer billing invoices, addressed issues and provided solutions. Managed and coordinated customer orders with internal teams.