Sheila Sundquist
Ottumwa,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Cook
River Valley Assisted Living
05.2023 - 04.2024
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
- Planned menus for different events, seasons and customer requests.
- Maintained food safety and sanitation standards.
Bakery Assistant
Hy-Vee
02.2022 - 05.2023
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Washed dishes and sanitized prep area at end of each shift.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Followed production chart to keep hot, fresh products available daily.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Used utensils and equipment to portion, wrap and display bakery items.
Account Manager
Check It Out
11.2020 - 02.2022
- Recorded accurate and efficient records in customer database.
- Analyzed and processed delayed deposit loan applications in accordance with state laws
- Processed various types of financial services for customers
- Helped with tax preparations
- Collected delinquent loans through calls and letters, had delinquency rate goal
Store Manager
Cato
07.2016 - 10.2020
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Assisted with hiring, training and mentoring new staff members.
Education
High School Diploma -
ACHS
Albia, United States06.1996
Skills
- Customer Service
- Strong Multi-tasker
- Organizational skills
- Time Management
- Creative thinker
Timeline
Cook
River Valley Assisted Living
05.2023 - 04.2024
Bakery Assistant
Hy-Vee
02.2022 - 05.2023
Account Manager
Check It Out
11.2020 - 02.2022
Store Manager
Cato
07.2016 - 10.2020
High School Diploma -
ACHS
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