Summary
Skills
Work History
Additional Experience
Education
Certification
Receptionist

Sheila Tan

Honolulu,United States

Summary

Dedicated and results-driven professional with extensive experience in donor engagement, and financial oversight. Demonstrates adeptness in collaborating with multifunctional teams and possesses a proven track record in risk management and operational leadership. Strong analytical abilities and proficiency in cloud-based technologies, such as Google Suite, Office 365, and Blackbaud CRM, contribute to driving success for organizations. Recognized for creative problem-solving, leadership qualities, and strong interpersonal skills, well-prepared for managerial roles requiring interaction with multiple stakeholder groups. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, and database administration.

Skills

  • Management Skills: Leadership, Oversight, Team Coordination, Data & Project Management
  • Fundraising: Event Planning
  • Donor Engagement: Relationship Building, Donor Retention
  • Financial Oversight: Budget Management, Financial Documentation
  • Cloud-Based Technologies: Office 365, Google Suites, Blackbaud CRM
  • Data Analysis: Analytics, Research, Big Data
  • Customer Service: Donor Relations, Active Listening
  • Administrative Skills: Clerical Support, Office/Departmental Operations, Attention to details
  • Communication: Interpersonal Skills, Teamwork, Verbal, and written communication
  • Decision-Making: Creative Problem-Solving, Punctuality

Work History

Philanthropy Assistant

Shriners Hospitals For Children
09.2022 - Current
  • Led donor engagement initiatives, greeting and servicing donors while overseeing the seamless transfer of donated items to relevant departments.
  • Utilized advanced financial management tools, including the Wells Fargo online lockbox, to process check donations and ensure accurate documentation.
  • Spearheaded the development and maintenance of comprehensive databases and spreadsheets, demonstrating adeptness in data analysis.
  • Maintained the Blackbaud CRM system, promptly responding to donor correspondences and inquiries, ensuring strong donor relations.
  • Orchestrated monthly reports and mailings to support donor relations, showcasing meticulous attention to detail.
  • Effectively inputted donor interactions, opportunities, plans, bequests, and revenues into Blackbaud CRM, ensuring accuracy and efficiency.
  • Played a key role in planning, coordinating, and executing fundraising events, including the successful Centennial Gala with 425 guests.
  • Demonstrated leadership in overseeing department supplies for donor relations, engaging with vendors, and negotiating philanthropy wall installations.

Professor's Assistant (Remote)

Pacific College Of Health And Sciences
09.2021 - Current
  • Demonstrated leadership and project management skills by supervising classes of up to 35 students in master’s and doctorate programs.
  • Applied fair grading practices, evaluating student work with precision and identifying trends to address areas of improvement promptly.
  • Collaborated with professors to clarify student and instructor expectations, offering timely feedback and fostering professional relationships.
  • Provided crucial support to doctoral students, ensuring compliance with APA-7 format, evaluating assignments for completeness, and offering constructive feedback.
  • Initiated and supported professional relationships with faculty members and students, contributing to a collaborative learning environment.

Patient Advocate at Queen's Medical Center

Elevate Patient Financial Solutions
01.2022 - 09.2022
  • Demonstrated leadership in reviewing patient information for program eligibility and coordinating the application process.
  • Responded to patient concerns, interacting with personnel from all departments to facilitate resolutions.
  • Ensured accurate and detailed documentation, inputting patient details into computer systems and overseeing information databases.
  • Utilized advanced information systems (MPower/DECO) for efficient data management and application processing.

Loan Processor (Contract Via Bishop & Company)

Central Pacific Bank
04.2021 - 09.2021
  • Led the review of loan application files, identifying missing documentation and initiating loan submission packages.
  • Collaborated with business clients, addressing questions and resolving issues, ensuring compliance with privacy and security requirements.
  • Demonstrated proficiency in SBA loan federal statutes, contributing to the efficient submission of loan forgiveness approvals.

Online ESL Teacher

VIPKID Online
11.2017 - 04.2021
  • Applied creative and effective teaching methodologies, utilizing games, textbooks, and visuals to enhance student language skills.
  • Developed and modified instructional resources, integrating assessment tools and strategies to improve instruction quality.
  • Adapted lesson plans to address individual student needs, showcasing flexibility and personalized teaching approaches.

Additional Experience

Acupuncture Intern, Phoenix Institute of Herbal Medicine & Acupuncture, Phoenix, AZ (2016–2019)


Instructional Assistant, Sweetwater Elementary School, Glendale, AZ (2015–2016)


Preceptor, Washington State University, Pullman, WA (2013–2015)


Assistant for Director of Student Success, Grays Harbor College, Aberdeen, WA (2011–2013)

Education

Professional Doctorate - Acupuncture And Oriental Medicine

Pacific College of Health And Sciences
San Diego, CA
08.2020

Master of Science - Acupuncture And Oriental Medicine

Phoenix Institute of Herbal Medicine And Acupuncture
Phoenix, AZ
05.2019

Bachelor of Arts - Liberal Studies

Antioch University
Los Angeles, CA
06.2005

Associate of Arts - Liberal Arts

Palomar College
San Marcos
06.2000

Certification

  • National Institutes of Health (In Progress 08/2024): Principles and Practice of Clinical Research


  • CITI Program (Biomedical Research)


  • Contact Tracer (December 2020)


Similar Profiles

  • HEATHER DAMON

    HEATHER DAMONHEATHER DAMON

    License Practical Nurse at Shriners Hospitals for ChildrenLicense Practical Nurse at Shriners Hospitals for Children

  • VERONICA REBOLLAR

    VERONICA REBOLLARVERONICA REBOLLAR

    GLOBAL INTERNATIONAL PATIENT REFERRAL SPECIALIST at Shriners Hospitals for ChildrenGLOBAL INTERNATIONAL PATIENT REFERRAL SPECIALIST at Shriners Hospitals for Children

  • Anna Parker

    Anna ParkerAnna Parker

    Corporate Director, HRIS & Payroll at Shriners Hospitals for ChildrenCorporate Director, HRIS & Payroll at Shriners Hospitals for Children

  • OLUWASEYI (OLU) OKUSANYA

    OLUWASEYI (OLU) OKUSANYAOLUWASEYI (OLU) OKUSANYA

    Surgery Rotation at Shriners Hospitals For Children Northern CaliforniaSurgery Rotation at Shriners Hospitals For Children Northern California

  • Ricky Ozaki

    Ricky OzakiRicky Ozaki

    Senior Route SALES at Diamond BakerySenior Route SALES at Diamond Bakery

CREATE PROFILE
Sheila Tan