Sheila Tauroni
Lewisville,TX
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead ( Jefe de Equipo)
S&S Activewear LLC
Dallas, TX
10.2025 - 03.2026
- Led team in daily operations and ensured adherence to company standards.
- Coordinated workflow among team members to optimize productivity and efficiency.
- Trained new employees on safety protocols and operational procedures.
- Implemented best practices for quality control in product handling and distribution.
- Facilitated team meetings to discuss objectives and address challenges effectively.
- Assisted in resolving customer inquiries and complaints with professionalism.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Conducted regular performance reviews to assess individual team member progress.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Implemented quality control measures to uphold company standards.
Customer PIck Up Representative (LTL)
S&S Activewear LLC
Dallas, TX
03.2025 - 10.2025
- To assist the pick up customer by ensuring prompt and courteous processing of their order and providing exceptional customer service
- Ship and invoice order in FDM4 and WMS
- Serve as a member of the Distribution center team, providing assistance as needed.
- Coordinate communication of customer orders.
- Maintain a secure working environment.
- Maintain accurate records of transactions.
- Assisted in processing orders and maintaining inventory accuracy.
Picker II (recolector)
S&S Activewear LLC (Broder Bros)
Dallas, TX
08.2022 - 02.2025
- Sorted and organized inventory for efficient picking and packing processes.
- Operated warehouse equipment to retrieve items from designated locations.
- Collaborated with team members to maintain accurate stock levels.
- Packed products securely to ensure safe transit to customers.
- Followed safety protocols to maintain a safe working environment.
- Conducted regular inventory checks to identify discrepancies in stock records.
- Communicated effectively with supervisors regarding workflow and inventory needs.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Confirmed items picked for orders by keying codes into system.
- Selected products and items from shelves and pallets for customer orders.
- Verified accuracy of items picked, packed and shipped to customers.
- Inspected product quality prior to packing and shipping out orders.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Followed safety protocols at all times when handling heavy equipment such as forklifts, pallet jacks and hand trucks.
- Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
- Reported any damaged or defective items immediately to supervisor for further investigation.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Checked inventory levels on a regular basis to ensure sufficient stock availability for customer orders.
Education
Administración De Empresas - TSU University
Venezuela
Skills
- Team leadership
- Performance evaluation
- Quality control
- Workflow coordination
- Order processing
- Conflict resolution
- Problem solving
- Time management
- Staff motivation
- Capacity planning
- Quality improvement
- Team supervision
Certification
- Powered Industrial Truck OPerator Certification Card
Languages
Spanish
Beginner
References
References available upon request.
Timeline
Lead ( Jefe de Equipo)
S&S Activewear LLC
10.2025 - 03.2026
Customer PIck Up Representative (LTL)
S&S Activewear LLC
03.2025 - 10.2025
Picker II (recolector)
S&S Activewear LLC (Broder Bros)
08.2022 - 02.2025
Administración De Empresas - TSU University
Venezuela