Sheila Taylor
Church Hill,TN
Summary
Resourceful caregiver with 20+ years of experience providing direct care to clients in various settings. Proficient in medication administration, vital signs, and infection control. Possess a strong background in patient care, including experience as a CNA. Skilled in office administration, meal preparation, and residential cleaning. Committed to utilizing personal skills to contribute to a productive team. Current CPR/BLS
To secure a challenging position and to acquire a position that will provide gainful employment while utilizing my personal skills to the fullest potential. I would like to work with people in a professional setting, where I can be a part of a productive team.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Caregiver
Choices with State of Tennessee
Kingsport, TN
01.2018 - Current
- I care for clients needs in the home. Bathing, cooking, cleaning, accompanying to appointments and shopping.
Care Manager
RHA Health Services
Kingsport, TN
10.2017 - 10.2018
- Care for mentally challenged adults living at home. I managed and administered their meds, kept records utd, accompanied them to appointments, assisted them in household duties as well as entertaining.
Insurance Specialist
Teletech
Weber City, VA
01.2018 - 01.2018
- I took a 7 week class in handling medical insurance calls from policy holders as well as preauth for Dr. offices and medical facilities.
Cross trained in surgical center
SULLIVAN DIGESTIVE CENTER
Kingsport, TN
01.2008 - 01.2011
- Received on the job training to assist with endoscopic procedures consisting of:
- 1.) Assisted in hooking up patient to monitors and positioning patient for endoscopic procedure.
- 2.) Entered patient information into the computer.
- 3.) Setting up and preparing area to be used for endoscopic procedures.
- 4.) Assisted physician with scope during procedures.
- 5.) I unhooked did preliminary cleaning of scope and work area following each procedure.
- 6.) Labeled pictures pertaining to procedure.
- 7.) Assisted with unhooking patient from monitors and transporting them to recovery room setting.
- INTAKE-Assisted with patient care consisting of: taking vital signs, helping patient dress and transporting them upon discharge.
- DISCHARGE- Stripped, cleaned and remade stretchers to prepare for the next.
- Received and put away stock.
- Worked in the prep area, which consisted of patient vitals, checked off pre op questionnaire, confirmed consent form was signed, administered enemas pre-procedure and transported to pre op holding area.
- FRONT OFFICE-confirmed appointments, prepared outgoing mail and Received incoming patient calls and directed information to appropriate personnel to be handled in a timely manner.
Nanny
SPS Payment Systems
01.1996 - 01.2006
- -I also worked as a Nanny from 1996-APPROX 2006 while also being a stay at home mom.
- -I worked briefly during a break in my work as a Nanny at SPS Payment Systems, where my duties consisted of:
- 1.) Looking up appropriate clients on computer and making calls to attempt to collect overdue debts on credit cards.
- 2.)Adjusting client information and noting conversations and arrangements into computer.
CNA
01.1981 - 01.1984
- -I worked at the following nursing homes as a CNA between 1981-1984, where my duties consisted of:
- 1.) Taking patient vital signs regularly throughout my shift.
- 2.) Bathing and changing clothing and bedding of assigned patients.
- 3.) Recording and emptying catheter bags.
- 4.) Retrieving urine from catheter bags for lab work.
- 5.) Inserting rectal tubes.
- 6.) Disimpacting patients that were unable to pass stool on there own.
- 7.) Changing bandages on patients in guaranteed situations.
- 8.) I worked on the bath team occasionally, which required me to transport and bath patients with different bathing needs.
- 9.) Fed patients that were unable to so on there own.
- 10.) Put patients in wheel chairs and transported them to ambulatory and testing services.
- 11.) Front office: Directing calls, Confirming appointments, locating and filing folders, typing documents.
Education
General Studies With Future Medical Field in Mind
Northeast State Community College
Blountville, TNHigh School diploma - undefined
Martinsville High School
Martinsville, IN01.1981
Skills
Orthopedics
Cleaning - Cleaning experience (More than 20 years)
Dementia Care (10 years)
Infection Control Training
Office Administration
Vital Signs
Achieving HIPAA compliance
Care Giver
Caregiving
Nannying
Customer support - Customer support experience (More than 20 years)
Residential Cleaning
Computer skills
Cooking
DSL (1 year)
Maintaining patient confidentiality
Direct Care
CPR
Catheter Care
Meal Preparation
Conflict management
Communication skills
Patient Care
Customer service
Tube Feeding
Hospice care
Home Care
Home Health
CNA
Medication Administration
Basic life support
Problem-solving
Elderly care
Time management
Respectful and compassionate
Dependable and responsible
Patient care
Daily living assistance
Multitasking and organization
Personal hygiene assistance
Basic housekeeping
Emotional support
Housekeeping
Strong ethics
Meal preparation
Housekeeping tasks
Relationship building
Compassionate care
Flexible schedule
Verbal and written communication skills
First aid and safety
Flexible schedule and availability
Patient companionship
Dementia care
Compassionate communication
Medical record-keeping
Team collaboration
Medication and appointment reminders
Supportive companionship
Alzheimer's care
Direct patient care
Behavioral management
Medication management
Documentation
Mobility assistance
COVID-19 safety policies
HIPAA compliance
Special needs care
Client documentation
Heavy lifting
Medication administration
Patient management
ADL assistance
Incident reporting
Client transportation
Care plan assessment
Care plan management
End-of-life care
Hoyer lifting equipment
Progress documentation
Patient assessments
Complex Problem-solving
Care plan adherence
Records management
Transportation services
Medical records management
Language fluency
Physical therapy support
Indirect patient care
Chronic illness management
Medical office administration
Chronic disease management
Clinical quality program standards
Incapacitation care
Reliability and punctuality
Compassion and empathy
Active listening
Adaptability and flexibility
Verbal and written communication
Safety awareness
Social interaction
Conflict resolution
Patient advocacy
Cultural sensitivity
Stress management
Nutrition
Disability support
Daily living activities assistance
Dining room support
Community activities
Medication coordination
At-home care instruction
Empathetic listening
Case management experience
Autism support
Compassionate client care
Lifting and transferring
Patient care and companionship
Resident empowerment
Quality program protocols
Patient mobility assistance
State regulations
Fast learner
Attentive to people
Bedside care
Clear communication
Records maintenance
Certification
- CPR/BLS Present
- Driver's License
- BLS Certification
- First Aid Certification
- CPR Certification
- Certified Nursing Assistant (CNA)
Languages
English
Additional Information
- 1. ) I have an outgoing personality.
- 1. ) I am able to communicate well with others.
- 1. ) I enjoy working with other people.
- 4,) I am a quick learner.
- 5,) I take pride in accomplishing any goal that is set before me.
- 1. ) I have good clerical skills.
- 1. ) I have good typing skills.
- 1. ) I am able to communicate effectively and professionally on the phone.
- 1. ) I have excellent interpersonal and communicative skills.
- 1. ) I get along well with others.
- 1. ) I am a team player with high ethics and goals.
- 1. ) I possess the ability to demonstrate compassion and sensitivity in a professional manner.
- 1. ) I enjoy working in the health care profession, with experience in this field.
- (I have worked as a CNA in a nursing home setting. I also assisted in recovery room setting within an ambulatory surgery center)
- SUMMARY OF QUALIFICATIONS:
- 1. ) I have a very outgoing personality.
- 1. ) I take pride in accomplishing any goal that is set before me.
- I worked at SPS Payment Systems, where my duties consisted of;
- 1.)Looking up appropriate clients on computer and making calls to attempt to collect overdue debts on credit cards.
- 1.)Adjusting client information and noting conversations and arrangements into computer.
- Front office in medical facility: Directing calls, Confirming appointments, locating and filing folders, typing documents.
- Excellant medical knowledge.
Accomplishments
I have been in the healthcare business for over 30yrs. I enjoy helping others excel in their environment. I have worked with mentally challenged as well as elderly, homebound, handicapped and hospice I have acquired my cna,medication administration, bls and cpr. I'm 63yrs old and still wish to work in these fields. Thank you for your consideration.
Timeline
Caregiver
Choices with State of Tennessee
01.2018 - Current
Insurance Specialist
Teletech
01.2018 - 01.2018
Care Manager
RHA Health Services
10.2017 - 10.2018
Cross trained in surgical center
SULLIVAN DIGESTIVE CENTER
01.2008 - 01.2011
Nanny
SPS Payment Systems
01.1996 - 01.2006
CNA
01.1981 - 01.1984
High School diploma - undefined
Martinsville High School
General Studies With Future Medical Field in Mind
Northeast State Community College