Summary
Overview
Work History
Education
Skills
Accomplishments
References
Personal Information
Languages
Timeline
Generic
Sheila Tett Auma

Sheila Tett Auma

Doha,DA

Summary

A self-discipline and motivated Operations Executive with extensive experience in highly competitive Edutainment Industry. I have a proven track record of handling multinational guests and being a highly dependable team member. I have vast experience in handling kids for I have been teaching and empowering them for more than five years .

Dedicated and passionate educator with extensive knowledge in teaching and updating instructional methods. Committed to mentoring students to boost engagement and overall success. Outgoing, friendly, and highly attentive to detail.

Innovative educator adept at fostering environments where learning is both engaging and effective. Known for high productivity levels and the ability to complete tasks with efficiency, utilizing time management skills to meet deadlines while maintaining quality standards. Specialized in curriculum development, classroom management, and educational technology integration. Excel in communication, adaptability, and empathy, ensuring positive outcomes in diverse educational settings.

Overview

6
6
years of professional experience

Work History

EDUCATOR

Kidzania
Doha, Qatar
09.2020 - Current
  • Company Overview: The world's leading Role-play Based Edutainment Facility
  • Teaching kids different professions
  • Playing with kids
  • Establishment activity Supervisor
  • Handling Guest Enquiries (Multinational Guests)
  • Hosting guests in the facility (Birthday Host)
  • The world's leading Role-play Based Edutainment Facility

Food Handler

Kidzania
Doha, Qatar
08.2019 - 09.2020
  • Company Overview: The world's leading Role-play Based Edutainment Facility
  • Cash Handling
  • Upselling food and drinks
  • Taking and communicating orders to the respective personnel
  • Inventory management
  • Explaining the menu to the guests
  • Helping with customer service
  • Handling Guest Enquiries (Multinational Guests)
  • The world's leading Role-play Based Edutainment Facility

Education

Arabic for non-Arabic speakers -

Qatar University (Online)
Doha, Qatar
10.2022

Certificate in Hospitality and Tourism Management -

Berkerly Consulting
Doha, Qatar
07.2022

Diploma - Business Administration

Maseno University
Kenya
01.2017

Certificate in Computer Basics -

Strategic Computer Centre
Nairobi, Kenya
07.2015

Kenya Certificate of Secondary Education -

Sinyolo Girls’ High School
Kisumu, Kenya
11.2013

Kenya Certificate of Primary Education -

St. Matthews Ondiek Primary School
11.2008

Skills

  • Quick learner
  • Team Player
  • Computer Proficiency
  • Cash Handling
  • Communication Skills
  • Innovative
  • Creativity
  • Problem Solving Skills
  • Result Oriented

Accomplishments

  • Best customer service of the year 2022
  • Collaborator of the month of November 2022
  • Miss flexible September 2021
  • Miss Flexible April 2021
  • Exemplary performance award During September Back TO School MOE Event 2019
  • Nominee for Collaborator of the month November 2019

References

Available upon request.

Personal Information

  • Date of Birth: 10/29/95
  • Nationality: Kenyan

Languages

English
First Language
Arabic
Beginner
A1

Timeline

EDUCATOR

Kidzania
09.2020 - Current

Food Handler

Kidzania
08.2019 - 09.2020

Arabic for non-Arabic speakers -

Qatar University (Online)

Certificate in Hospitality and Tourism Management -

Berkerly Consulting

Diploma - Business Administration

Maseno University

Certificate in Computer Basics -

Strategic Computer Centre

Kenya Certificate of Secondary Education -

Sinyolo Girls’ High School

Kenya Certificate of Primary Education -

St. Matthews Ondiek Primary School
Sheila Tett Auma