Sheila Thompson

• Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
• Kept accounts in balance and ran daily reports to verify totals.
• Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
• Looked over pending check-ins and payment processes to complete closing procedures.

• Analyze customers files and negotiate payment arrangement
• Maintaining established goals and notifies supervisor when collection is not being obtained.
• Passion for helping customers

• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Provided mobility assistance such as walking and regular exercising.
• Completed entries in log books, journals and care plans to accurately document and report patient progress.

Conduct investigation of allegation of fraud on kohls card

• Reviewing and researching evidence and documents to analyze overall fraud pattern of claims of fraud
• Developed, implemented probation, parole plans to ensure compliance with court orders.
• Conducted regular home visits, office meetings, and field checks on offenders.
• Provided guidance and assistance to parolees in finding employment, housing, and other resources.
• Maintained accurate records of offender contacts, progress notes, program reviews, and case files.
• Identified patterns of suspicious activity across multiple accounts or transactions.
• Maintained detailed records regarding investigations, including evidence collected, & investigative techniques used.
• Collaborated with external agencies such as banks, credit card companies, law enforcement., when necessary.

• Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
• Served as court liaison by attending court hearings, presenting reports, recommendations.
• Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
• Performed routine home inspections and drug tests for offenders on parole.
• Conducted Pre-sentence investigations to determine appropriate sentencing recommendations.
• Performed assessments of offenders on probation and parole to ensure compliance with court orders.
• Assisted in investigation of alleged violations of probation or parole conditions.