Sheila Torres Rodriguez

• Incorporate Operational Excellence initiatives and practices into all day operations
• Provide technical support in bacterin processes
• Perform tissue culture lab processes to cover for absent operators and minimize production schedule impact
• Batch review
• Reduced training time from 6-9 months to 4 months in fermentation department by creating new OJT's based on task rather than organisms
• Investigated and resolved departmental non-conformances
• Created schedule plan for supply chain to increase batch productions from 4-6 batches per week to 6-10 batches per week
• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
• Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.

• Supply department employees with daily schedule and goals and overall performance matrix's to support overall business goals.
• Monitor department work processes to insure safety, quality and cost effectiveness.
• Adapt to change, anticipates problems and develop plan.
• Collaborate with Quality, Planning, Warehouse, and other areas to create partnership to remove barriers and accomplish goals.
• Develop colleagues to meet training and staffing requirements of department.
• Ensure correct implementation and documentation of department SOP files, cleaning and housekeeping procedures.
• Enforce all cGMP & Lean 5S rules within work area.
• Address all safety issues with work area.
• Interface with Production Manager and Planning departments as needed, to schedule and expedite jobs.
• Responsible for meeting quality, safety and productivity targets within work area.

• Developed new process for employee evaluation which resulted in marked performance improvements and cost savings
• Reduced Non Conformance Reports by 50% on department through assessments of equipment, tooling and associates performance which lead to implementing changes for improvement
• Significantly reduced amount of open failure investigations by taking initiative to investigate and document required information for Quality Engineer (75% reduction)
• Generated detailed shut down plan for all departments for emergency and/or hurricane shutdowns
• Located and resolved problems with team production and performance to maintain consistent quality levels
• Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions

• Followed strict safety guidelines regarding product handling resulting in significant decrease in safety incidents by 90%
• Maximized efficiency by improving training method, process accountability and SOP's
• Actively pursued personal learning and development opportunities
• Developed strategies to promote team member adherence to company regulations and performance goals
• Implemented detailed training to reduce reworked product rejections and scrap costs by 40%
• Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture
• Discovered training needs and provided coaching
• Conducted team member meetings and updated members on best practices and continuing expectations

• Contributed to laboratory's significant profit and contract increase by effectively meeting customer's requests and expectations
• Achieved higher validation and testing revenue through test efficiency and minimizing error
• Reduced sample preparation and testing turn around time through time management, planning and multi tasking. This minimized lot holds pending lab results
• Developed media preparation SOP's to improve productivity which reduced training and preparation time by 50%
• Implemented test methods that minimized cost and decreased test failures which resulted in higher profits, minimized retests by 60%