Sheila Villafuerte
Las Vegas,NV
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
12
12
years of professional experience
Work History
Associate
Amazon
Las Vegas, NV
10.2018 - Current
- Analyzed financial data to identify trends and areas for improvement.
- Answered customer inquiries regarding product features, pricing, and availability.
- Operated equipment and machinery according to safety guidelines.
Cashier
International Market Place
Las Vegas, NV
04.2013 - 09.2015
- Greeted customers and answered any questions they had about the store's products and services.
- Offered customers carry-out service at completion of transaction.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
Desert Rose High School
Las Vegas, NV06-2011
Skills
- Preparing reports
- Task prioritization
- Client engagement
- Strategy development
- Issue resolution
- Client relationship management
- Problem-solving
Timeline
Associate
Amazon
10.2018 - Current
Cashier
International Market Place
04.2013 - 09.2015
High School Diploma -
Desert Rose High School