Sheila Villarreal
Cypress
Summary
Dynamic food service professional with a positive attitude and strong communication skills, experienced at Compass Group USA. Proven ability to enhance customer satisfaction through exceptional service and efficient cash management. Skilled in inventory management and maintaining high sanitation standards, ensuring a seamless dining experience while minimizing waste.
Overview
14
14
years of professional experience
Work History
Food Service Worker/Cashier
Compass Group USA
08.2025 - Current
- Assisted in food preparation and service, ensuring adherence to safety and sanitation standards.
- Operated kitchen equipment efficiently, maintaining cleanliness and functionality.
- Delivered exceptional customer service, addressing dietary preferences and inquiries promptly.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Participated in inventory management, tracking supplies, and minimizing waste.
Food Service Technician
St Landry Parish School Board
01.2024 - 05.2025
- Operated kitchen equipment safely and efficiently to prepare meals.
- Assisted in inventory management, ensuring accurate stock levels for food supplies.
- Maintained cleanliness and sanitation standards in food preparation areas.
- Collaborated with team members to streamline meal service operations.
Caregiver
Acumen Fiscal Agent
03.2018 - 05.2023
- Provided compassionate support to clients, enhancing daily living activities and overall well-being.
- Assisted clients with personal care tasks, ensuring dignity and respect in all interactions.
- Maintained accurate records of client care plans and progress notes for effective communication with healthcare providers.
- Coordinated transportation arrangements for clients to medical appointments, fostering independence and access to services.
Teller
Hancock Whitney Bank
02.2017 - 03.2018
- Processed customer transactions efficiently and accurately using banking software.
- Assisted clients with account inquiries, ensuring high levels of satisfaction.
- Maintained cash drawer integrity through regular balancing and reconciliation.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Center Manager
ACE Cash Express Inc.
04.2012 - 01.2016
- Managed daily operations, ensuring compliance with company policies and regulatory standards.
- Trained and mentored staff, enhancing team performance and customer service quality.
- Developed and implemented process improvements to increase operational efficiency and reduce costs.
- Oversaw cash management procedures, ensuring accuracy in transactions and reporting.
- Analyzed sales data, identifying trends to optimize inventory management and product offerings.
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
Education
2 Years - General Studies
Laredo Community College
Laredo, TX02-2015
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Problem-solving
- Strong communication skills
- Attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Service Worker/Cashier
Compass Group USA
08.2025 - Current
Food Service Technician
St Landry Parish School Board
01.2024 - 05.2025
Caregiver
Acumen Fiscal Agent
03.2018 - 05.2023
Teller
Hancock Whitney Bank
02.2017 - 03.2018
Center Manager
ACE Cash Express Inc.
04.2012 - 01.2016
2 Years - General Studies
Laredo Community College