Sheila Ware
Meansville,GA
Summary
Professional with significant expertise in legal administration, adept at managing courtroom procedures and maintaining comprehensive records. Strong focus on team collaboration and consistently achieving results in high-pressure environments. Skilled in legal document preparation, case management, and providing exceptional support to legal professionals. Known for reliability, adaptability, and maintaining high standards in all tasks.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Clerk of Court
City of Baker Clerk of Court
06.2024 - 12.2024
- Greet and assist the community and Court attendees.
- Answer multiline phone system and forward calls to appropriate personnel.
- Create and accurately maintain all Court Files both paper and digital.
- Produce all documentation for all hearings.
- Process all incoming payments.
- Ensure timely collection of fines and fees from all convicted parties.
- Timely and accurate Citation entries,
- Work closely with law enforcement and attorneys.
- Schedule and facilitate Zoom court appearances.
- Assist the Judge, explain documentation to defendants.
- Accurate and timely entry of Court minutes into Court Records.
- Work with DMV and State to generate accurate records for all infractions and to maintain their accuracy
- Utilize Microsoft Word, Excel and Full Court Enterprise.
Clerk of Court
Fallon County Clerk of Court
05.2024 - 12.2024
- Greet and assist the community and Court attendees.
- Answer multiline phone system and forward calls to appropriate personnel.
- Create and accurately maintain all Court Files both paper and digital.
- Produce all documentation for all hearings.
- Process all incoming payments.
- Ensure timely collection of fines and fees from all convicted parties.
- Timely and accurate Citation entries,
- Work closely with law enforcement and attorneys.
- Schedule and facilitate Zoom court appearances.
- Assist the Judge, explain documentation to defendants.
- Accurate and timely entry of Court minutes into Court Records.
- Work with DMV and State to generate accurate records for all infractions and to maintain their accuracy
- Utilize Microsoft Word, Excel and Full Court Enterprise.
Office Manager
Baker Air Service Inc
04.2022 - 12.2024
- Greet Customers
- Answer phones
- Ensure accurate completion, tracking and routing of project invoice payments.
- Maintain and create invoice logs to ensure timely tracking and processing of invoices, dollar tracking and accurate tax assignments.
- Prepare monthly financial statements
- Calculate and print all payroll checks
- Track, prepare and pay all State, Federal and Unemployment taxes.
- Maintain Flight, Hangar Lease and daily calendars, appointments. Schedule Board Meetings.
- Process all credit card sales.
- Track all fuel sales and purchases.
- Bank reconciliations for all accounts
- Track daily, weekly and monthly pilot flights and hours.
- Utilize Quickbooks, Microsoft Word and Excel,
- Excellent written and oral communication skills to prepare monthly Minutes for the County
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Optimized office space utilization, leading to more efficient and productive work environment.
Sales Associate
Branch & Vine
01.2019 - 01.2020
- Greet and assist customers
- Answer all incoming calls efficiently
- Excellent knowledge and product expertise for outstanding sales and customer service.
- Process all sales.
- Daily sales reconciliation.
- Prepare all bank deposits.
- Top Sales Associate and Highest Single Sale honors
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Pike Nurseries
01.2019 - 01.2020
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Performed cash, card, and check transactions to complete customer purchases.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Household Manager
Wind Swept Acres Farm
04.2004 - 01.2019
- Spearheaded all household, caregiving, and educational duties for four children on a full-time basis inclusive of budgeting, finances, scheduling, meal planning, transportation, and volunteering; facilitated home-based K-12 education programs by designing/delivering challenging, enriching, and engaging lessons for Latin, History, and Geography
Owner/Operator
Wind Swept Acres Farm
01.2004 - 01.2018
- Operated a working farm with responsibility for planting and harvesting crops, producing dairy products, and raising livestock inclusive of grass-fed beef, goats, free-range poultry, and lambs; made and/or sold cheese, milk, yogurt, eggs, and produce
Procedures & Compliance Associate
Midiantic Bank
01.1992 - 01.1993
- Assessed and reviewed Bank transactions, policies, procedures, and third-party vendor contracts/relationships to affirm effectiveness, accuracy, and compliance with applicable laws, rules, and regulations
- Responsible for the distribution of all pertinent changes in loan procedures and policies to all branch locations and department heads
- Accurately maintain all employee records
- Work with Human resources and Department Heads for employee performance reviews.
- Accurately track, maintain and produce weekly payroll for the departments within the Commercial Loan department.
- Work closely with Comptroller to assure set goals for the department were met.
- Maintained up-to-date knowledge of regulatory changes, informing management of any potential impacts on company operations.
- Served as a subject matter expert on compliance-related topics, providing guidance to colleagues and stakeholders as needed.
- Collaborated with cross-functional teams to ensure timely resolution of compliance issues and promote adherence to industry standards.
- Conducted thorough investigations into potential violations, ensuring appropriate documentation and follow-up measures were implemented.
- Reduced potential legal exposure by identifying areas of non-compliance and recommending corrective actions.
- Assisted in maintaining a culture of ethical conduct by providing training on relevant laws, regulations, and company policies.
- Facilitated efficient incident response processes by creating comprehensive incident management plans that aligned with company policies and procedures.
- Assisted with development of compliance objectives and strategies.
- Kept informed regarding pending industry changes, trends or best practices.
- Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
- Identified gaps in existing compliance processes and recommended updates.
- Developed and implemented corrective action plans for non-compliance issues.
- Maintained composure in stressful situations, confrontations, interviews and records searches.
- Conducted periodic compliance audits and reviews to identify areas of improvement.
- Maintained up-to-date knowledge of applicable laws and regulations.
Financial Planner
Diamond State Financial
01.1990 - 01.1991
- Customer sales and service for financial products and investments.
- Cultivated and maintained strong relationships with clients.
- Assisted with financial analyses and estate management,
- Individual and small business financial planning, providing health and life insurance, 401K, and annuities for individuals and small businesses
- Recognized as Top Sales Associate for highest monthly sales
Store Manager
Jeans West & Lerner NY
01.1983 - 01.1990
- Excellent Customer Sales and Service
- Answer phones
- Promptly and efficiently handle all returns/refunds and response to customer complaints.
- Human Resource Functions including recruitment, interviewing, hire, train and promote sales associates.
- Accurately track and maintain all sales and commissions.
- Daily, weekly bookkeeping.
- Charged with shipping/receiving
- Product pricing, merchandising, inventory control, loss prevention,
- Produce budgeting forecast and accurately track and maintain all financial transactions,
- Performance reviews,
- Closely work with and respond to union requests and concerns for a safe work environment.
Education
Bachelor of Arts - Business Administration, Marketing
Widener University
Chester, PA08.1991
Skills
- Attention to detail
- Financial budget oversight
- Business process optimization
- Strong written communication
- Customer service expertise
- Service-oriented communication
- Precise data entry
- Meticulous in task execution
- Comprehensive documentation skills
- Effective meeting facilitation
- Collaborative team interaction
- Inventory tracking proficiency
- Excel data analysis
- Expertise in Microsoft Office tools
- Timely payroll management
- Appointment coordination
- Logistics management
- Tax compliance assistance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved reliable Court Records by completing detail oriented data entry with accuracy and efficiency.
Certification
Series 63 Licensed
Languages
Spanish
Limited Working
Timeline
Clerk of Court
City of Baker Clerk of Court
06.2024 - 12.2024
Clerk of Court
Fallon County Clerk of Court
05.2024 - 12.2024
Office Manager
Baker Air Service Inc
04.2022 - 12.2024
Sales Associate
Branch & Vine
01.2019 - 01.2020
Sales Associate
Pike Nurseries
01.2019 - 01.2020
Household Manager
Wind Swept Acres Farm
04.2004 - 01.2019
Owner/Operator
Wind Swept Acres Farm
01.2004 - 01.2018
Procedures & Compliance Associate
Midiantic Bank
01.1992 - 01.1993
Financial Planner
Diamond State Financial
01.1990 - 01.1991
Store Manager
Jeans West & Lerner NY
01.1983 - 01.1990
Bachelor of Arts - Business Administration, Marketing
Widener University
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