Accomplished Operations Manager with a proven track record at Coleman Worldwide Moving, enhancing operational efficiency and employee retention by over 20%. Expert in logistics management and fostering team leadership, I excel in strategic planning and customer relationship management, driving significant improvements in performance and client satisfaction. Seasoned Operations Manager and talented leader with 12 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
same as above.. Coleman bought A-Arnolds.
Problem-Solving
Team Leadership
Operations Management
Customer Service
Decision-Making
Employee relations and conflict resolution
Planning and Implementation
Staff Training
Staff Management
Inventory Management
Management
Project Management
Customer Relationship Management
MS Office
Maintaining Compliance
Goal Setting
Inventory Control
Workflow Optimization
Strategic Planning
Project management abilities
Project Leadership
Process Improvement
Schedule Management
Performance Management
Client Relations
Health and safety compliance
Regulatory Compliance
Customer Relationship Management (CRM)
Onboarding and Orientation
Project planning and development
Logistics Management
Invoice Processing
Customer Retention
Retail Operations Management
Business Administration