Summary
Overview
Work History
Education
Skills
Timeline
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Sheila White

Eldersburg,MD

Summary

Dynamic National Account Manager with a proven 11-year track record at HD Supply, driving $9M in sales growth in FY2024. Expert in contract negotiation and strategic planning, successfully closing multiple vendor agreements. Skilled in solution selling and fostering strong client relationships, consistently exceeding revenue targets while enhancing customer satisfaction.

Overview

11
11
years of professional experience

Work History

National Account Manager- Multifamily

HD Supply
05.2022 - Current
  • Responsible for the profitable growth of 4 Top Multifamily Ownership and Management Groups totaling $53M in sales throughout the United States
  • 2022 Growth of $8M /25.6% YoY
  • 2023 Growth of $4.8M/ 12.5% YoY
  • 2024 Growth of $9M/ 20.5% YoY
  • 2025 CYTD Growth of $2.5M/ 14.5% YoY
  • Trusted New Hire & Peer Mentor, National Accounts Sales Counsel Member, Harvard Business School Negotiation Mastery completion, Big Deal Award Recipient
  • Proficient in Tableau, BI, TAP, SalesForce and Workday
  • Negotiated and closed large renewals and new business agreements.
  • National Account Hunter experience and expertise
  • Nurtured professional relationships through personal client meetings and consistent check-ins.

Regional Account Manager- Multifamily

HD Supply
New York, NY
08.2020 - 05.2022
  • Responsible for the management and profitable growth of the $18M New York Metro Multifamily Market with customers based throughout the United States
  • 2020 Growth of $1.9M/12% YoY
  • 2021 Growth of $2.5M/14% YoY
  • Internal and external collaboration to understand needs, develop solutions and achieve initiatives
  • Direct negotiations to close large agreements with National Account Customers
  • Proficient in Salesforce, BI and SAP
  • Utility program and rebate incentive execution delivering 100% YoY growth.
  • Oversee key account relationships by gaining in-depth understanding of needs and interacting directly with key clients.
  • Coached sales team and led execution of strategic sales plans.
  • Researched and discovered new sales opportunities to elevate revenue and market share.

Hospitality Sales Specialist

HD Supply
Baltimore, MD
03.2017 - 08.2020
  • Managed a 4.5M Territory for the Baltimore Hospitality Market
  • 2018 Growth of $720,000/16% YoY
  • 2019 Growth of $378,000/10% YoY
  • 2020 Growth of $408,240/12% YoY
  • Liaison for top hotel chains and trusted brand standards specialist
  • Top seller for HD Supply in the United States for both Instant and Prescriptive LED Utility Rebate Sales
  • Grew the Baltimore region by approx $1,000,000 in lighting sales
  • Educated customers on product features and technical details to highlight benefits.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Fostered relationships with customers to expand customer base and retain business.

Multifamily Field Sales Account Manager

HD Supply
Silver Spring, MD
02.2014 - 03.2017
  • Responsible for the 3.7M Silver Spring/DC Metro area for Maintenance, Repair and Operations supplies among Multifamily residential properties
  • 2015 Growth of $481,000/13% YoY
  • 2016 Growth of $354,090/11% YoY
  • 2017 Growth of $226,200/8% YoY
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.

Education

Some College (No Degree) - Communication Studies

Keuka College
Keuka Park, NY

Certified Master Hotel Supplier -

American Hotel & Lodging Educational Institute
Orlando, FL
06.2017

Certified National Medical Sales Representative -

National Association of Medical Sales
Arlington, VA
10.2013

Skills

  • Contract negotiation expertise
  • Strategic planning
  • Business growth and retention
  • Solution selling
  • Problem solving
  • Networking skills
  • Organization and planning
  • Maintenance, Repair and Operations sales
  • Renovation sales and project management
  • Sales pipeline management
  • Team collaboration

Timeline

National Account Manager- Multifamily

HD Supply
05.2022 - Current

Regional Account Manager- Multifamily

HD Supply
08.2020 - 05.2022

Hospitality Sales Specialist

HD Supply
03.2017 - 08.2020

Multifamily Field Sales Account Manager

HD Supply
02.2014 - 03.2017

Some College (No Degree) - Communication Studies

Keuka College

Certified Master Hotel Supplier -

American Hotel & Lodging Educational Institute

Certified National Medical Sales Representative -

National Association of Medical Sales

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