Sheila Wilks
Summary
Results-focused Food Safety professional with strength in regulatory compliance, food safety/quality systems and continuous improvement. Versed in different aspects of the manufacturing process from raw ingredient receipt, to final finished good release. Proactive leader with strengths in cross functional communication and collaboration. Authoritative Quality Assurance Coordinator with10 years improving production outcomes and evangelizing for customer rights. Proven provider of actionable business intelligence and practical enhancement plans. Committed to discovering and eliminating weaknesses in manufacturing and development efforts.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Food Safety and Quality
Greater Chicago Food Depository
Chicago, IL
01.2018 - Current
- Drafted reports on quality verification activity outcomes, presenting findings to decision-makers and recommending response efforts.
- Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
- Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
- Provided regular updates to team leadership on quality metrics, communicating consistency problems or production deficiencies with quality and production leadership.
Quality Assurance Manager
JJ Snacks
Alsip, IL
02.2015 - 01.2018
- Conduct facility audits of raw material suppliers and manager supplier approval program.
- Perform and report on process and formulation tests for R&D and processing improvements to CEO and Senior Management.
- Established and maintained programs and procedures that insured the safety of food products manufactured within the facility and for safe handling of all food products within the corporation.
- Developed and supervised companywide food safety programs with emphasis on training, food handling and maintenance of sanitary conditions in food manufacturing, distribution and storage locations.
- Monitored staff organization and suggested improvements to daily functionality.
- Specified quality requirements of raw materials with suppliers.
- Implemented new quality assurance and customer service standards.
Quality Assurance Manager
Arrow Corporation
Hodgkin's , IL
06.2013 - 02.2015
- Managed 10 employees in the quality department including supervisor, QC technicians and lab technician.
- Responsible for overseeing and continuously improving quality/food safety programs including HACCP, pre-requisite programs and Food Defense.
- SQF Practitioner, responsible for creating and managing company Food Safety programs to meet SQF level 2 regulatory requirements.
- Main contact for quality and food safety audits, organic audits, regulatory audits including FDA and ODA, and customer audits.
- Oversaw and manages raw and finished product grading based on customer specifications and USDA standards for frozen fruit and vegetable commodities.
- Direct sampling of finished products and environmental monitoring; coordinate lab analysis programs, identifying, troubleshooting, and resolving sources of micro issues.
- Active member of the Northwest Food Processors Association (NWFPA) Operations and Technical Affairs committee and Sustainability committee.
Quality Assurance Manager
Soko Foods
Countryside , IL
01.2008 - 06.2013
- Managed 20 employees in the quality department for all three Amy's Kitchen California manufacturing plants.
- Managed all quality inspections, testing, approval and hold processes.
- Reported quality issues and finished good hold dispositions on a monthly basis to Corporate QA Manager and EVP of Manufacturing.
- Responsible for FDA regulatory compliance including Good Manufacturing Practices (GMPs) related to manufacturing, storage and distribution.
- Trained in Lean manufacturing principles and active contributor on continuous improvement team.
Education
Master of Science - Business Administration And Management
University of Phoenix
Chicago, IL05.2012
Associate of Applied Science - Culinary Arts
Robert Morris University - Illinois
Chicago, IL01.2008
Skills
- Excellent communication and interpersonal skills throughout corporation hierarchy
- Continuous improvement
- Quality Management Systems
- Strategic Planning
- Audit Compliance
- Documentation Management
- Microsoft Office suite
- Change Control Procedures
Certification
- Certified HACCP Coordinator
- Certified PCQI
- Certified Food Defense Coordinator
Timeline
Director of Food Safety and Quality
Greater Chicago Food Depository
01.2018 - Current
Quality Assurance Manager
JJ Snacks
02.2015 - 01.2018
Quality Assurance Manager
Arrow Corporation
06.2013 - 02.2015
Quality Assurance Manager
Soko Foods
01.2008 - 06.2013
Master of Science - Business Administration And Management
University of Phoenix
Associate of Applied Science - Culinary Arts
Robert Morris University - Illinois
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