Sheila Wills
Springfield,Il
Summary
Coordinated Personal Assistant polished in supporting busy company owners and leadership. Expertly assists with both business and personal requirements to promote productivity. Highly organized with talent for multitasking using superior time management and decision-making abilities.
Overview
30
30
years of professional experience
Work History
Personal Assistant
Department of Rehabilitation
Springfield, Il.
11.2011 - Current
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Recorded daily notes about client conditions, treatments provided and progress made.
Press Operator
Sally Wards Cleaners
Springfield, Il.
03.1995 - 09.2000
- Operate shirt press and pants press; office assistant (check clothes in and out of store, answer phones); customer service; etc.
- Set up and operate printing press to print designs or logos on fabric, paper, cardboard, plastic, metal, glass, or leather items.
- Load rolls of material onto feed mechanism of press.
- Inspect and test printed materials for defects such as smearing, blurring, fading, or streaking.
- Verify accuracy of job orders against proofs provided by customer.
- Follow written instructions from supervisor regarding production jobs to be completed.
Shift Manager
Save a Lot Groceries
Springfield, Il.
09.2005
- Assist customers, handle cash transactions, promote sales, open and close operations daily, stock and restock shelves and produce daily, etc.
- Monitored store operations to ensure compliance with company policies and procedures.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
Education
General Education Certificate -
Texas Education Agency
Bryan, Texas08.1994
Skills
- Product Knowledge
- Data Entry
- Medication Administration
- Progress Documentation
- Care Plan Management
- Client documentation
- Schedule Management
- Customer Service
- Guest Services
- Cash Handling
- Payment Collection
- Machine Operation
- Steam Cleaning
- Machinery Operation
Timeline
Personal Assistant
Department of Rehabilitation
11.2011 - Current
Shift Manager
Save a Lot Groceries
09.2005
Press Operator
Sally Wards Cleaners
03.1995 - 09.2000
General Education Certificate -
Texas Education Agency
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