Summary
Overview
Work History
Education
Skills
Certification
Training
Timeline
Generic

Sheila Wilson

Summary

Talented Program Analyst driven to contribute useful information to strategic decision making and program planning. Proficient in Microsoft and offering over ten years of experience in in HR management, contract administration, and IT audit and compliance, and inspector general operations. Proven track record demonstrates strong organizational skills, collaborative skills, financial management expertise, a deep knowledge of contract reviews, inspector general proficiency and HR management expertise. I have an innate ability for meeting and exceeding organizational objectives and provide critical support. Excellent work ethic, strong sense of responsibility and leadership, and commendable track record of achievement, integrity, and dependability. Experienced at prioritizing and anticipating trend analysis, HR duties, finance duties, completing multiple tasks simultaneously, and following through to achieve organizational goals. Outstanding background in IT compliance matters with an impressive track record of hands-on experience in optimizing compliance and audit initiatives. Monitors problem areas and oversees implementation of solutions to problems. Strong Organizational and Interpersonal Skills. In-depth Knowledge of Microsoft Office; Able to monitor functional HR automated systems and generate reports in assigned areas or responsibility to ensure data accuracy and quality. Proven ability to communicate across all levels of leadership. Detailed Attentive – Capacity to “see the job through” to achieve organizational goals. Adjudication & Contract Review. A detail-oriented, strategic thinker that can identify areas for improvement and execute plans that produce measurable and meaningful results. Able to perform as a liaison concerning HR functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. Highly organized, efficient and detail-oriented professional.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Program Analyst

Department of Veteran Affairs– OIT, Human Capital Management
03.2020 - Current
  • Delivers high-quality products and services and is committed to continuous improvement
  • Demonstrates use of evaluation methods for needs assessments and other business environmental factors to identify and anticipate customer needs
  • Efficient and responsive as well as provide accurate summaries to situation and solutions
  • Demonstrates skilled listening and feedback, as well as a clear understanding of team practices, laws, policies, and legal regulations
  • Speaks honestly and with integrity
  • Contributes to a positive culture and environment
  • Ensures correspondence is reviewed for accuracy in written and email communication
  • Analyzes findings in a clear and concise manner resulting in modern solutions for the overall mission of the organization
  • Understands the advantages of different communication strategies to maximize effectiveness such as the use of graphs, tables, or charts
  • Considers the audience, their familiarity with the topic and degree of interest prior to presentation
  • Works towards long-term success, sustainability, and evolving environmental factors
  • Possess an ability to employ tools to assess risk, prioritize options and program initiatives
  • Have contributed to organizational improvement by submitting new and creative ideas, streamlined processes to accomplish work, and adopting organizational change
  • Actively promotes improvements and efficiency of operations
  • Performs coordination and administrative activities which are related to the organizational awards program
  • Able to manage all stages of the awards cycle and assist agencies with requirements and timeliness of award submissions
  • Demonstrates knowledge in Human Resources (HR) and is skilled in HR tools and techniques that reach beyond problem solving and more into future modernization
  • Demonstrates the understanding of Human Capital Management and external departmental functions in an overall capability to assist customer needs
  • Introduces process improvements, and simultaneously manage complex tasks.

Management Analyst

HQDA – The Office of the Chief of Chaplains
06.2017 - 02.2020
  • Provides the Director and Senior Operations Officer with objectively based information for making decisions on the administrative and programmatic aspects of directorate operations
  • Skills in applying analytical and evaluative methods and techniques to resolve issues or perform studies concerning the efficiency and effectiveness of human resource programs and operations
  • Serves as the Human Resource Analyst over all facets for the military and civilian personnel management program within the command
  • Advise manager on required personnel actions, performs delegated duties as assigned, supports, and manages multiple administrative processes
  • Mastered the ability in establishing practices to specific administrative problems which involve many aspects of HR (planning, training classes, personnel management, budget)
  • Develops military personnel management policies and procedures
  • Execute and coordinate a variety of military personnel actions
  • Reviews job descriptions against unit needs; Updates, submits actions for change as needed
  • Promotes acceptance and adherence to provisions of such programs as Equal Opportunity
  • Maintains current and comprehensive knowledge of civilian personnel functions and procedures, and of all functions, missions, and organizational structures to effectively advise and support OCCH staff in making decisions relative to personnel and position management actions
  • Developed an actions tracker that enables leadership to see the organization and anticipate requirements related to personnel gains and losses with a 95% accuracy
  • Expertly designed, wrote, and implemented the new hire OCCH hiring guide that formalized the interview process and setting a new organizational standard
  • Use critical thinking to provide advice and recommendations to leadership and employees regarding management system changes
  • Reviews and edits performance appraisals and awards for compliance with regulations
  • Achieves meaningful results that support organizational goals and objectives in a timely manner
  • Review and update SOPs as required
  • Plans and prioritizes assignments for timely completion; adjusts and adapts to changing situations
  • Tailors' communication to the audience's level of understanding; uses a variety of media as required
  • COR certified
  • Contributes to the improvement of productivity, effectiveness, and efficiency in program operations
  • Perform special studies and research projects or assignments, which require confidentiality and application of expertise and mature judgment.

Executive Assistant

Dept. of State – Bureau of Information Resource Management
02.2016 - 03.2017
  • Provide administrative/management support to Deputy CIO/CISO, Office Directors, and Division Chiefs and maintain consistent lines of communication
  • Analyze and evaluate performance and outcomes for administrative support functions: financial reports for disposition hearings, budget and procurement and quality control
  • Coordinate and organize all administrative and logistical details related to Director's day-to-day operations
  • Maintain consistent lines of communication between Deputy CIO/CISO as well as Office Directors
  • Review, edit, write, and draft executive papers, letters, memorandums, interoffice communications, and confidential reports
  • Keep the supervisor advised of developments and progress concerning problems and follow up with the responsible official to expedite necessary action and final settlement of the issues
  • Create and update MS Office presentations necessary for ongoing projects and essential briefings
  • Develop directorate and office level templates for documentation
  • Generate and maintain spreadsheet reports to assist in data analysis
  • Principal timekeeper coordinates directorates timekeepers for payroll
  • Developed an Executive Assistant Brief Book for the Director, which consists of calendar reviews, tasks, meetings and invites, due outs, actions requiring signature, and events tracker
  • Arranged travel, passports, country clearances and logistical support for CISO and Directors
  • Coordinate and assist Director with job requisitions and award submission
  • Assist with security clearance renewals and access card renewals
  • Developed a new more efficient systems authorization and assessment routing process to track and monitor the assessments better meeting deadlines.

Human Resources Portfolio Manager

Department of Army – Deputy Chief of Staff
07.2013 - 01.2016
  • Demonstrated technical competence by reviewing and rectifying 40+ human resource defense business systems contracts valued $110M+ ensuring they are in compliance with laws, policies, and regulations
  • Performed analysis of 132 Human Resource Defense Business IT systems within HR Governance Domain
  • Led the division in securing $15.983M in Developmental and Modernization funds for the US Army
  • Directed projects, balanced resources, and allocated decision-making resources to deliver audit results
  • Completed HR IT system audits: time schedule, fiscal year funding proposal review and budget allocation, quality standards, and regulatory compliance
  • Organized and situated materials for optimal use by audit teams
  • Documented audit compliance and furnished supplementary guidance/information or interpretations as requested by others in HR organization
  • Planned, directed, and managed a wide range of HR competencies
  • Expertly analyzed proposed changes to HR IT support systems to determine if they conflicted or overlapped with existing HR support systems
  • Interfaced with management and generate performance metrics to validate effectiveness of HR training
  • Ability to conduct administrative study findings and preparing recommendations and reports
  • Successfully led the Human Resource IT division in the research and coordination in a redundancy analysis that identified 17 redundant HR IT systems, which resulted in a cost savings of $28.5M
  • Ability to make agreements and commitments at meetings and during telephone discussions in accordance with previously received functions.

Chief – Organizational Change Management

Department of Army – Deputy Chief of Staff
04.2012 - 07.2013
  • Supervised military/civilian contractor staff responsible for change management practices, including expectation management, as well as identifying, assessing, and monitoring acceptance of change
  • Proofread 5 media outreach initiatives and 4 products – totaling $65K+ in value to support a new program
  • Utilized every aspect of media outreach, including HR NET, resulting in 80% increase in website information sharing
  • Ensured all media content on the Army's Integrated Personnel and Pay System website remained current and accessible to 1.1M end users
  • Consistently ensured and maintained full responsibility for contractor staff and personnel in organization
  • Communicated change management strategies, goals, and objectives in audits
  • Provided strategic vision for compliance that effectively manage and mitigate audit risk that was consistent with risk tolerances – identifying compliance monitoring practices, implementation strategies, and corrective action plans.

Deputy G1

Department of Army – Sustainment Command Theater
10.2009 - 04.2012
  • Experienced in skillfully developing, planning, and supervising the execution of Theater Support Command HR budget, which resulted in 50% increase in allocated funds
  • Took the lead as the Civilian Personnel Officer (CPO) for 6+ months resulting in the hiring of two key civilian personnel
  • Developed plans, annexes, and personnel estimates to meet the commander's intent and end state
  • Oversaw the reorganization of administrative functions of the organization and redistribution of workload
  • Reconfigured Human Resources systems, and developed processes as the US Army went through HR Personnel Services Redesign, which significantly streamlined workload for HR professionals
  • Created written IT policies and procedures for information technology acquisition and utilization.

Detailed Inspector General

Army Intelligence and Security Command
07.2006 - 10.2009
  • Conducted 18 investigative case reports and 4 in-depth investigative inquiries, which equated to 20% of overall office workload
  • Participated in command and operations inspections as well as sensing sessions
  • Evaluated investigation cases and applied the appropriate administrative policies, precedents, and procedures
  • Expertly applied the concepts, practices, and standards associated with Federal Inspectors General
  • Demonstrated ability in producing detailed trend analysis, performing leadership briefings, and handling issue observations for inspector general communications with senior Army leadership worldwide
  • Led teams in strategy for investigative inquiries – development, coordination, and execution of multiple ongoing tasks
  • Briefed and reviewed report of investigations to adjudicate employee misconduct cases
  • Prepared written reports summarizing the employee misconduct allegations to higher levels in the command
  • Applied diverse experience in analytic program management, information assurance, and human capital services to successfully adjudicate varied cases
  • Analyzed and tested existing procedures, information systems, or investigation programs for efficiency.

Education

Master of Human Relations -

University of Oklahoma
Norman, OK

B.S. in Environmental Science -

University of Tampa
Tampa, FL

Skills

  • Strategic Planning
  • Data Analysis
  • Proficient in Microsoft
  • Risk Management
  • Trend Analysis
  • Forecasting
  • Client Relationship Management
  • Process Improvement
  • Solution Development

Certification

  • Human Resource Management Qualification
  • Contracting Officer Representative Qualified

Training

Certificate of Completion – Virtual Aspiring Supervisors Program U.S. Army Inspector General Course National Defense University – Acquisition Course Supervisor Developmental Course

Timeline

Program Analyst

Department of Veteran Affairs– OIT, Human Capital Management
03.2020 - Current

Management Analyst

HQDA – The Office of the Chief of Chaplains
06.2017 - 02.2020

Executive Assistant

Dept. of State – Bureau of Information Resource Management
02.2016 - 03.2017

Human Resources Portfolio Manager

Department of Army – Deputy Chief of Staff
07.2013 - 01.2016

Chief – Organizational Change Management

Department of Army – Deputy Chief of Staff
04.2012 - 07.2013

Deputy G1

Department of Army – Sustainment Command Theater
10.2009 - 04.2012

Detailed Inspector General

Army Intelligence and Security Command
07.2006 - 10.2009

Master of Human Relations -

University of Oklahoma

B.S. in Environmental Science -

University of Tampa
Sheila Wilson